[Resolved] Samsung Mobile — not servicing my samsung mobile properly | |||
Sir my name is gufran ahmad. O say i hav submitted my mobile to samsung service centre in karachi khana kanpur up. My mobile screen was not functioning properly. The person of servoce centre told me that come after 1 mlnth and take your mobile.. But after one month they give me mobile.. But they hav changed all internal parts of my mobile and they did not serviced my mobile and problem as same now. Please i want that please take necessary action against him that they hav cheated me.. I will be very gratefull to you. Mobile number of samsung service centre karachikhana kanpur is [protected]. I m posting this second time but no any solution made by samsung care. Please take necessary action against him and give me solution. My mobile became totaly useless after service centre. Was this information helpful? | |||
Oct 21, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Sep 19, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||
 2 Comments | |||
Comments
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
18888
Pending
0
Resolved
11175
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards,
Samsung India Electronics Pvt Ltd