Samsung — Mobile Phone | |||
I purchased Samsung mobile phone on 17th Feb 21 and from the same day i am facing heating and battery drainage issue for which i went to shopkeeper to replace the phone but he denied and asked me to visit service center. So after visiting Service center multiple times they denied to repair the phone as they didn't found any issues in the phone. While using the during the call battery is getting drain to 50% within one hour and it can't be used without headphone as it is heating so much. Date of incident:- 17th Feb 21. I request you to either replace the phone or repair the battery. As this is my hard earned money and i purchased this phone for Rs. 35000. Your prompt support is highly appreciated. Was this information helpful? | |||
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Samsung India customer support has been notified about the posted complaint. | |||
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+91 89 3993 9899 [Customer Care]
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Customer Experience Team
Samsung India Electronics Pvt Ltd