Samsung Mobile — Regarding wrong information provided by the customer care excecutive | |||
Sir, the problem is that i called customer care excecutive on the day of janmasthmi to coinfirm about that the service centere are open or not they told me some are opens and some are closed and also told me that the samsung service centere are closed on sunday the problem arise from here 7/09/2015 is the last day of my mobile warranty when i went to samsung service center yesterday the told me that ur mobile phone is out of warranty i told me how it is out of waranty and where it is written that ur last date of mobile warranty would be considered as out of warranty then i told him that how do i come yesterday was sunday and before sunday it was janmasthmi and i also told him that ur customer care excecutive told me that the sunday is always off bt on the last day the service centere was saying that the service center remains open on sunday also. Was this information helpful? | |||
Samsung India customer support has been notified about the posted complaint. | |||
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