Samsung Mobile — regrading note 3 softwares

Anil Bhola

from Delhi, Delhi

Address:

New Delhi, Delhi

Yesterday I got my note 3 repaired from Samsung okhla that's 14th in the afternoon. Till today in the morning it was running perfectly but unfortunately again I encountered the same problems. Now I don't want to go to any sevice center. Enough is enough. Either l should be given a new note 3 or return back my 35000. I am sure my case will be taken seriously and decision taken. I have already on 12th wrote a complain to your consumer forum. You already forwarded the complain to Samsung on 13th of this month. This is the latest update. Please help me out of this problem. Thank you.

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Samsung India customer support has been notified about the posted complaint.

Jul 17, 2015

Updated by Anil Bhola No one has contacted me from samsung my note 3 problems remain the same no service center can be contacted either by mail or phone juniors staff won't allow any customer to meet the senior bosses sitting in the ac rooms they don't know the reality on the ground.I request to change my note 3 or refund my hard earned 35000.Because it is the fault of kotla service center.That by mistake they degraded my android 5 lollipop to 4.4.2. Since then i am getting multiple problems.Expecting a quick reply.All service center cannot be reached either there phones are switched off or intention they don't pick same with the emails.I want the set to be replaced or give my money back.Thank you.