[Resolved]  Samsung Mobile — Samsung care centre silvassa - handset not repaired from past 25 days

Address:	Dadra and Nagar Haveli, Dadra and Nagar Haveli, 396230
Website:	WWW.SAMSUNG.COM

Samsung mobile - j500fzddins (modelname)

samsung bill complaint no. - [protected]

i have given my mobile on 03.11.2016 at 17:39pm in samsung care at silvassa centre dadra nagarhaveli state.

Firstly samsung care person naming darshan (boy) told that the handset will get ready on 12.11..2016 after 15:00pm anytime handset will get delivered, but when i reached on that day 12.11.2016 the samsung care centre person refused to give my handset and told me to come on 19.11.2016 after 15:00pm as it was not repaired, i thought might be some critical issue in mobile, so he is refusing and i too admited to come on next saturday 19.11.2016.

On 18.11.2016 friday a call came from [protected] name aniket working in samsung care, saying me that still your handset is not repaired, your handset will repaired and get deliver on 26.11.2016 saturday after 15:00pm, so today (26.11.2016) i (siddhesh bane - mobile owner) called aniket (customer care employee) on his given mobile number [protected], 22 times he didn't receive my call and i given him full ring no miscall i have done, but he neither received nor cut the call, in between he received some other call too on his mobile because i found his number waiting for 1-2 minutes, but when again i start calling him he again not receiving my call till, after 4-5 minutes again i tried to call him then he received my call and telling me, " your mobile still not repaired today also, you come on 6 december 2016 after 15:00pm." this time i scold that person too and ask for written commitment about my delivery of handset, but he refused to do that.

What the rubbish answer i daily get for my handset, thats why i complaint.

Samsung care is very irregular, careless, worst deliver repaired time allotment of handset,
no trust at all on this samsung care totally worst words come for it .

I want my handset repaired as soon as possible,

kindly ask them to repaired my handset and stop bullying peoples those trustfully use there material,

i want indian consumer complaint to punish samsung care for no sincereness in their work and for bullying peoples.

Hope i will get positive response soon.

I have attached acknowledgement of samsung care which they give me during i placed my mobile for repairing on 03.11.2016