Address: | 560032 | Website: | www.samsung.com/in |
I had purchased Galaxy S6 phone on 24 July 2015 but suddenly the display stopped working. I had taken the mobile to Samsung service center(Shree Guru Telecommunication, R.T. Nagar, Bangalore) as the phone is under warranty. Phone did not have any physical damage or was not put under water and the service center had acknowledged it while taking the phone for checking. But now the service center has informed that the phone is water logged and warranty is not covered and returned the phone asking to pay Rs.10000/- to repair.
I have not put the phone in water and the condition was checked and confirmed as no liquid logged by the service center while taking the phone for service. Please help me in resolving this display issue which suddenly stopped working as it is only 6 months since i purchased the mobile and still in warranty period. Was this information helpful? |
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