[Resolved]  Samsung Mobile — SERVICE CHARGES ARE HIGH

Address:Chennai, Tamil Nadu

I bought a Samsung Galaxy in 2013 and during the warranty period the touch screen got broken in an accident and that time when i approached the Service Centre that time which was in Tambaram Sanatorium they told it will not be covered under warranty and told the repair cost will be Rs.5, 500/- for LED and Touch Screen that time i was not given it for service and I gave the same last month that is Dec 2014 and now the service centre shifted to Tambaram and i gave the same for service and it was done and they are telling the bill is Rs.7, 900/- instead of Rs.5, 500/- Hence i am requesting you to kindly take necessary steps to reduce the service charges since the mobile cost of the same is reduced than it was in 2013 when i bought that.
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18887
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information