Samsung Mobiles — Defective handset replacement

Address:

Hyderabad, Andhra Pradesh

My Tab Samsung Galaxy Tab3 which was purchased in the month of May 2014 started giving shut down issue from the month of july as when i registered the compliant online they asked me to check with service center Ammerpet. They had formatted saying software isuue later after 10 days time the problem started with the same issue. When i went next time with the same compliant the service center manager initially said software issue and when he got to know it was already formatted then he gave reason of anti virus and again later he said its the physical damage and asked for the payment of 800 later call center people said its 7000 not 800 and asking me to get the complete mother board replaced as i am sure its a defective handset which i am asking for replacement.