[Resolved] Samsung — Model - GT - S 7392, Date of Purchase 29.11.2013, Not rectified by your authorised service center - we need replacement of mobile phone | |||
We wish to drawn your kind attention on our earlier mail dated 18.10.2014, 27.10.2014. We have already informed that from the date of purchase we have given the cell phone to your authorised service center due to various technical problems (Notifications not displayed, in screen display vibrations are comming some times, if we talk with other person any incoming calls come, at the time previous call disconnected) for more than 15 times. Lastly we given for service on 13.10.2014 and returned the set to us on 30th Oct, 2014. They said as per your central office instructions they changed mother board, but again Notification not displayed in my cell phone. I given the set for service again to your authorised service center SJN ELECTRONICS, Coimbatore. They again try to rectify the defect and return to me. They said in future this problem will not arise in my cell phone. But again this problem comes. What I do ?. We request you to take some action should be taken for the replacement of the cell it self. We feel there is not solution except the replacement of the cell phone without problem in future. We expect your immediate reply with action. regards. LAKSHMI ELECTRICAL DRIVES LTD Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. | |||
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