[Resolved]  Samsung — My phone is not getting repaired under warranty

Address:Samsung India

I purchased Samsung Phone and the phone display got damaged due to material failure. Company is not repairing my phone under warrantee. It is only eight month old phone and is under warrantee. Complain is just to get my phone repaired under warrantee. My phone detail is as below.
Customer Name Vedant Kumar
Request Date 28/07/2023 14:02:59
Address Khajpura Finace coloney Patna, Bihar 800014
Appointment Date 28/07/2023 (14:02:54) Customer No.
Telephone [Home][protected][Office][protected]
[Mobile][protected] Fax No. [protected]
Model Name SM-F721BLVEINU Purchase Date 26/10/2022
Serial No.
(CRT/ESN/IMEI)
R3CT80NF7RK (********0235413) Service Type Carry In
Defect Description UTC DAMAGED BACK COVER OPEN AND COLOUR FEAD REAR
DENTED AND CHARGING I
B2B SVC N
Accessory HANDSET WITH IN BUILD BATTERY
+2 photos
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Oct 27, 2023
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Sep 25, 2023
Samsung India Customer Care's response
Dear Sir/Madam,

Greetings from Samsung!

We would like to inform you that your case is already running with our concern team.

We assure you that our relevant team member will contact you as soon as possible.

Kindly wait for the response from them.

Best Regards,
Samsung
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