Samsung — My samsung refrigerator has not yet been repaired despite lodging complaint on 12/04/2021.

Address:

Service World, 22, Aniket IAS Colony, Kidwaipuri, Patna -1.

Upon lodging complaint with Samsung, a technician came to my residence at Patna from M/s. Service World and took an advance of Rs. 1000/- for purchase of part on 14/04/2021 vide receipt no. 26898 but till date neither my fridge has been repaired nor my calls are being answered by the company.
I had received an intimation on my mobile that the part is in transit a fortnight ago but till date my problem persists.
The services rendered by the company is not at all satisfactory.