[Resolved]  Samsung — My Samsung Washing Machine Caught Fire

Address:

17 A/1, Rewa Road, Mahewa, Allahabad

Hello

My sister had put in a load of clothes in the washing machine (wobble technology), my maid who was in the room was ironing clothes, first caught a burning smell. When she went on to check, smoke was coming out of the washing machine. In a few seconds it caught fire, my maid then ran to tell us what was happening, but as we reached the room, the washing machine was burning as flames were protruding from inside it. We immediately switched off the main house switch started and started diffusing the fire by pouring water on it, which took a few minutes to go out and no one was harmed.

The damage was averted as swift action was taken by us, but our maid was lucky as she informed us immediately and did not attempt to put out the fire on her own. Our kitchen is very close to the washing and ironing room and if we had not come to know about the fire, God Forbid there could have been heavy consequences.

I have numerous Samsung products at home including 4K television, microwave, high capacity oven, a couple of double door fridges etc. We never expected this kind of hazardous electronic malfunction from a Samsung washing machine. I request immediate action on your behalf. Photos attached for your reference.

Washing machine (wobble technology) Model no - wa85bwmeh/xtl.
I can be contacted anytime at mu number and email. The registered mobile no could be [protected].

Arsalan Ashraf
[protected]
[protected]
[protected]@hotmail.com