Samsung — NFC Pay using GW4 in India

I would like to bring the attention of Samsung India Pvt. Ltd. to the development of NFC Payments using supported Galaxy 4/5 in Indian region. Samsung Pay is available in other regions, but is not yet released in India.

Many people used a tweak to change region of the smartwatch to MEA (Middle East) and access Samsung Pay in India. It simply means SPay is working fluently in India without any issues. Payments are also working in watches bought outside India and later brought to India. Payments can also be done in India. But Samsung has disabled this feature in India. Now, Samsung has also blocked the ability to change the region making a huge gap between people who earlier changed the region (and using SPay) and people who can't use SPay.

NFC Payment is a very important feature of the Galaxy Watch. It is a necessity for many people. Many people bought the watch expecting such features.

If RBI clearance is not yet fulfilled, please take necessary steps for making the process faster.

I request you to immedi
Was this information helpful?
No (0)
Yes (1)
Samsung India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Customer,

Greetings from Samsung!

Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.

Best Regards,
Samsung
devakesu's [Complaint's author] reply, Jun 15, 2023

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18887
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information