Samsung — No ice forming and no cooling in the refrigerator

I am aman kakar from punjab city roopnagar my complaint is that my refrigeator is not working properly from last month executives does not know the problem and waste my money again and again i had huge loss of 3500rs but my refrigeator is still not working thry are comming and taking fees again and again i am very upset samsung service 5 or 6 x executive came they didn't try to find any issue in the fridge they imaginating problems and telling to us randomly i also called the customer care number they said that we forward your request to our senior and we also requested then that it is last time after that we will case against u so i hope u will solve our issue please focus on my issue and solve my oroblem immediatily

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Adress #123 dashmesh nagar city roopnagar. State punjab pin code 140001