[Resolved]  Samsung — No response After one week

Address:

Thiruvananthapuram, Kerala

I have raised complaint one week by calling to customer care centre RefNo:[protected].The complainr was about my Samsung refrigerator.Technician came at immediate next day and found that problem with PCB.But even after one week, i am getting same reply that "They have ordered and it is not reached yet".I really irritated on this type of service.Please take an immediate action against this complaint.I never expect such a poor service from well know brand like samsung.I will surely rethink when I going to buy samsung product next time.