Samsung — Non attending of air condition service complaint by service engineer mr bhaskar

Dear sir

Complaintno [protected] dated 24.3.2016and [protected]on 01.0.16

My complaint registered with the above reference numbers for repair of ac and it has not been attended by your service engineer .For my previous service requests he used to send some local unauthorized guys for repairing and servicing and those guys damaged my airconditioner and now they are advising us to buy a new ac. Service engineer himself arrogantly told that samsung depended on him for service.He does not want to attend all conplaints. We already spent nearly 10000 on the servicing of this airconditioner.
Due to this deficiency in your service i am making this complaint. I request for an immediate reply and reddressal, failing which i will be proceeding further in the mattter.