Samsung — Non repair of Samsung SCX3401F printer | |||
The multifunction printer is giving black photocopy probably due to hinge broken of top cover. I was directed by Customer care to HP service centre in Gurgaon for repair to a broken hinge of top lid. The service centre has advised that part is not available and cannot be repaired. Could you please guide as to how to get repaired the printer. The company should take care of this and I understand that this must be a common part. Was this information helpful? | |||
Samsung India customer support has been notified about the posted complaint. Verified Support Jul 26, 2021 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||
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