[Resolved]  Samsung — Non-working of Sim 2 while Roaming due to part change by Service Centre Russel Chowk Jabalpur

Address:

Jabalpur, Madhya Pradesh

I have purchase samsung core(GT-18262) I M E I no. 357089/05/961830/8.' mobile phone on 1st jan 2014.after four month non charging problem started I submitted to samsung service center at Russel Chowk Jabalpur. After one week they handed over the mobile.There after a new problem found in my set which was black screen during calling.Again I contact with service They have told parts are not available.after ten days it will be repair.this was second time during warranty.After all I taken my set, Again a new problem found in my set. which was non functioning SIM - 2 during roaming.Again I was compelled to go to service center with in ten month third time. On 21st Nov 2014 I submitted my set at samsung service Tinsukia in Assam. They have inform me over phone that earlier this set was change mother board and use soldering at charging point in local manner.Now I have come to know that samsung service center Russel Chowk Jabalpur doing this type of work.It is cleared that they are changing the part of new set under warranty.these parts they are useing in the sets after warranty for that part they are charging Amount. This complain was mode on Toll free no.of samsung, I suggested that service center Russel Chowk Jabalpur is suspected but no action taken against service center Jabalpur. So, kindly take action against the service centre and arrange to replace my Mobile. My contact Number-[protected] Alternate Number-[protected]