[Resolved]  Samsung — Order Cancelled. Refund Awaited

VERY URGENT REMINDER – 7
re: order no. #[protected] dt 22/07/21. Please refund my money rs. 19, 879 w/o further delay. Your lady assistant (022__[protected] told me the process has been initiated and it will be done to my hdfc cc …7788 within 48 hours. I have just checked. Credit still awaited. Kindly expedite. I am a senior citizen. Thanks. H s roy [protected]
Was this information helpful?
No (0)
Yes (0)
Sep 10, 2021
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Jul 27, 2021
Updated by hsr12
Refund still awaited.
Verified Support
Aug 01, 2021
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18886
    Pending
    0
    Resolved
    11172
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information