[Resolved]  Samsung — Phone not responding and screen off.

Address:AKR Corniche Center, new no 30 (old no 11), 1st Floor, Second line beach,George town, Ch-600001. Ph no: 49502959,email id : deva.udhayashankar@gmail
Website:www.samsung.com/in/support/service-center

Due to small rain, Samsung m31s is not responding and screen also turned off after one week of incident. Notable Point, One year is completed from the date of buying.

I went to samsung service center in beach station (high court back side) chennai. They asking inspection fee and simply told that to replace the mother board its cost nearly 8500 in indian rupee. I bought it for 12000 by exchange with my old phone.

Totally worst samsung service. They simply replacing the mobile parts, Not doing repair service. I need a repair service with free of cost.

Kindly do the needful.
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Sep 14, 2022
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Aug 13, 2022
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung!

Kindly share your registered contact number/ Email address to assist you further.

Best Regards,
Samsung
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