[Resolved]  Samsung Phone — return money

Address:

New Delhi, Delhi, 110008

I don't want to make relationship with the Samsung in my future, service is very bust I am really disappointed with Samsung service and members side they don't have the manners how to talk with the customer and Samsung service is very bad, I spaind 8000 please return my money
[protected] contact no.

Full description of the incident:-

I bought a new Samsung phone from Patel Nagar new Delhi when I bought phone was not working then I went to customer service center for the service, executive checked my phone and returned me and said to me phone is working fine I came at home and after same time I used my hone again I got same issue and next day I went again there with the same issue, executive checked again after sometime he retuned my phone with the same statement that your phone is working fine and again I faced same issue in the same day next day I went again then I said stalky what happened every day you check my phone and retune my phone with the statement that your phone is working fine please check and give me right statement otherwise make dio (change handset) and he took phone for 2 days, I came after 2 days and took my phone screen is damaged I asked he replied it is not an issue I checked carefully I got that screen got destroy and said I will not get this phone again because you destroyed my phone screen, customer care manager used abusing word and said will not change your phone and you may go to any where
I spended good money for buying a Samsung phone I think I wasted my all money please return my money I don’t want to make a relationship with the Samsung again in future.

Date of incident[protected],

Desirable resolution of complaint- return money,

Thanks
Nirmala Verma