[Resolved]  Samsung — pink lines on samsung s22 display after software update

Address: Samsung India

I own a Samsung S22 that was in perfect condition until a recent software update caused two pink lines to appear on the display. Despite filing multiple complaints through Samsung's online service helpline and visiting their service center, the issue remains unresolved. Both channels have failed to address the problem and are demanding an exorbitant fee of ₹11, 000 to replace the screen—a fault clearly caused by their software update. This is unacceptable, and I urge Samsung to take responsibility for this issue by providing a free screen replacement.
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Feb 11, 2026
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jan 17, 2025
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung!

Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.

Best Regards,
Samsung
 
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