Samsung India Complaints & Reviews

Subject: Urgent Resolution Required for Delayed Refund - Order ID: [protected]

Dear Samsung Customer Care,

I am writing to express my deep frustration and disappointment regarding the ongoing issues I have faced with my recent order of the Samsung S23 FE, which was placed on October 7. My order was accompanied by an instant exchange application as I was looking forward to a seamless transaction process. Unfortunately,...

Subject: Urgent Resolution Required for Delayed Refund - Order ID: [protected]

Dear Samsung Customer Care,

I am writing to express my deep frustration and disappointment regarding the ongoing issues I have faced with my recent order of the Samsung S23 FE, which was placed on October 7. My order was accompanied by an instant exchange application as I was looking forward to a seamless transaction process. Unfortunately,...

Sir,
Chemical smell is comming when opening my refrigerator door. Please take urgent action....

This is to notify that i purchased a samsung AC 2 Tons from Samsung Store in Croma, Gurgaon during there festive sale going on in Dusshera. i was committed for a cash back of Rs.8000 if i will use my icici credit card. after purchase even after 28 days no cashback was received so i spoke my bank. they told me that this cashback never came. i spoke to samsung in chroma store and they gave me the number of Mr Saurav Katyal of Gurgaon. when...

Received defective fridge
Filed many complaints
Engineer visited. Made more scratches 10 times more than the original
Assured to get the door exchange
Service was under process
Now they are saying parts are ordered again. They are just playing games ..delaying the process. Scam
Samsung is a great scammer. Sending engineer for what God knows...making more scratches. Taking photos and going . Done...

I am a 66 year old heart patient who is suffering from heart disease Atrial Fibrillation and was also admitted in hospital due to it. For this purpose I purchased Samsung Galaxy Watch 6 smart watch which was said to have the features of Atrial Fibrillation alert system and emergency ECG recording feature on all tech media and also Samsung India website. Samsung India had described this features on its website without mentioning clearly that...

The purpose of this complaint is to bring to your attention the unsatisfactory response I received from Samsung's customer service, which has left me with an unresolved issue and considerable inconvenience.

A few days ago, I discovered a green line on the display of my Samsung Galaxy S20+ upon waking up in the morning. I had not dropped the phone or exposed it to water, and it was working perfectly fine the previous night....

Bought a new Samsung M34 5g from amazon on 20th Oct. Battery draiming in 5-6 hours.

Asked Amazon for replacement. Surprise surprise, they dont replace any more..samsnung does.

Went to samsung service center at Khajuri Varanasi after calling them. They did nothing, gave no reciept or did any repairs..On asking for complaint book, said they dont have it.

So net net Samsung and Amazon both avoided...

Hello ma'am
I tried to call you yesterday as well as today but couldn't reach you. It replied the extension is not available.
Another week has passed and no resolution provided. You told me that someone will call me on Monday, and give the service update. On Monday we got a call from a number and told us that tomorrow i.e Tuesday, a service guy will visit. Since then we are waiting for his call or visit. Nothing happened. Neither...

After software update many of them including me having screen flickering issue. Now i am pursing online course using my phone. Now i mentally stress because there is no little scratches on my mobile...

I ordered samsung 236L FROST FREE DOUBLE DOOR 2 STAR CONVERTIBLE FRIDGE from flipkart. the fridge got delivered with patch on upper door which went unnoticed as it was packed with plastic and demo person just switched it on and went. we asked for door replacement atleast. they needed proof. the samsung engineer came and got 5 times more scratches on the door and just went and said we will call you later whether we will replace it or not....

Dear Sir/Madam,

I hope this letter finds you well. I am writing to formally complain about the recent experience I had with Samsung's warranty service, which has left me extremely dissatisfied and disappointed. As a long-standing Samsung customer who has been loyal to your brand since the Galaxy S2, the recent incident has shaken my faith in your company.

On October 6th 2023, I experienced a critical issue with...

My phone was submitted to the service center by end of September and I had got a call from the service center that the device was repaired for the physical damage the front screen the hinge and the inner screen was damaged they told me that the parts have been replaced and the phone is ready to be picked I visited the service center on 03/10/3023 I found the front display was not fixed correctly and the glue was all over the side of the screen...

I had purchased Samsung Z Fold 4 on 4th Oct. 2022 and took Insurance as well for 1 year, exact after 11 months and 18 days phone went blank without any damage or accident, I took it to Samsung Service Center (Sion, Mumbai) on 22nd Sep. 2022 and they took the mobile and said withing a week it will be repaired, Its been 21 days and they are just giving excuse over excuse, no concrete answer from them that when I will get back my phone, After...

My machine facing complaints 3 days before and i maid a complaint. One technician come and check the machine and said rats damaged the wires because the rat net was not properly installed. It will cost ₹ 8000/- for the repair and it doesn't cover Warrenty. Rats enter the machine because the one who come for installation doesn't fix the rat net property. And now the one who come for installation said that he too cant fix this net properly...

My mobile samsung s20 plus the vertical green line has come in the display after update, and my handset is very fresh condition no physical damage and no any damage or the company is not supporting it is charging rs 20294 for replacement...

Today, I ordered a Tab S9 -128GB (wifi) on the Samsung website. The amount got charged to credit card and I received the deducting message, but no order id or any communication from the Samsung India on mail .Even when I check my orders section on website it shows nothing.

Kindly resolve it the earliest...

Hi Team,
I bought Samsung M31 in August 2020, till 4th oct 2023 it was working fine. on 5th oct 2023 software upgradation has happened from that time onwards my phone was started trouble, I visited Samsung service center, they diagnosis and told motherboard issue, that need to be replaced which costs around 7K, software causing the motherboard issue, please replace motherboard with free of cost....

Dear sir,

I have purchased samsung Refrigerator in Feb 2020 and now I lost the bill and want to have a duplicate bill of the same.

Model:RR20R282ZUT/NL
S/N:0ADU4ZAM900658M
MOBILE _[protected]
[protected]@gmail.com

Thanks & Regards
AMIT KUMAR...

I purchased a Samsung Galaxy M31s phone in october 2020, The official release date of this model is 2020 July 30, which says that it is pretty new and we expect descent updates over first few years. After a recent OS update (security patch update), my phone started freezing and auto-restarting every few minutes. It finally switched off with only logo visible which is not even letting the device to get into bootloader. I went to a nearby Samsung...