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Samsung India Complaints & Reviews

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Updated: Jul 1, 2026

Complaints 19011

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Samsung India reviews & complaints page 4

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Address: Samsung Okhla new Delhi

Dear Honorable Commission,

I, Rajeev Chauhan, residing at [Your Full Address], hereby file this complaint against **Samsung India Electronics Pvt. Ltd.** for selling a defective refrigerator and refusing to replace or adequately resolve the issue despite repeated requests.

Details of the Complaint:
1. Product Details:
- Product Name: Samsung Refrigerator
- Model Number: RT34C4522BX/HLbr...

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I purchased a Samsung Fridge Samsung 415 L 3 Star Frost-Free Inverter Double Door Refrigerator (RT42B553ES8/HL Convertible 5In1, Elegant Inox, 2022 Model) on 19/02/2023 through Amazon vide Order[protected].
Extended Warranty Policy Acko 1 Year Extended Warranty for Appliances from Rs 40, 000 to Rs 60, 000 (Email Delivery)
Extended Warranty Details 1 year beginning from the expiry of the Brand Warranty (on entire product)br...

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I am writing to address an issue with the service refund coupon provided to me by the Samsung service center. I had purchased a Samsung S22 from Flipkart, which unfortunately had issues. As a resolution, the service center issued a refund coupon worth 36, 999 INR, which can only be used to purchase Samsung products.

However, the coupon can only be redeemed at Samsung Plaza, where the S23 is available at MRP rates with no discounts....

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I am a college student,
I bought this Galaxy Book 4 360 on 12/6/2024 from my nearby Samsung store ( Varun Smart Plaza).
1. Product price - 1 lakh 14 thousand.
2. Product model no. - NP750Q4K
3. client mobile no. - [protected]

After 10 days on 22/6/2024, I found a crack on the laptop screen at the edge due to its very thin screen flexibility, after this incident I immediately contacted the customer...

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Address: nagpur

Purchased the Samsung Note 20 Ultra bearing model number SM-N986BZNGINS and serial number RZCN70084WM from samsungr by paying huge amount considering the premium smartphone, but after using the same, during the regular use of the phone noticed a thin blue line on the screen, which was evidently a software-related issue. Accordingly promptly reported this discrepancy to the dealer who subsequently after consultation from the customer care...

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I bought an air conditioner two years ago, and now it's displaying an EC error. I attempted to lodge a complaint via phone, and a technician came over. However, without inspecting the unit for any faults such as gas leaks or internal issues, they simply suggested replacing the outdoor unit to resolve the problem. After their departure, the issue persisted. Despite my repeated attempts to contact the service center, they haven't sent anyone...

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My 55 inch TV had a power switch problem. Engineer from Samsung Fracnchisee Cantto International visited and replaced the switch but spoilt the Back Light module and TV became totally black. The TV was fine till replacing the switch. When questioned the engineer of the issue he created, he was rude and informed to complaint to anybody and left post collecting the charges. From past one month i am requesting the Samsung support team to send...

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Address: Silchar, Assam 788006

I purchased a Samsung s24 Ultra from Flipkart on 10/2/2024. From the very first day the phone was restarting every time I plugged the charger. At first I thought it was happening because of battery optimisation as it was only restarting during charging. But on 24/2/24 it started to heat up and restarted multiple times, so I contacted Samsung customer care, who couldn’t troubleshoot my problem and insisted me to take it to the service centre,...

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Website: www.samsung.com

I am writing to register a complaint regarding the service request for my Samsung S21 FE Exynos, as documented under Service Request No. [protected].
I purchased my Samsung S21 FE Exynos (Model Name: SM-G990EZAIINS, Serial Number: RZCT813087X – [protected]) on 22nd September 2022, through Flipkart. Unfortunately, a disturbing white vertical line appeared on my display on 02nd February 2024, following the latest software update...

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Hi,

I purchased a Samsung Galaxy M30s phone about 2 years back. After a recent OS update (security patch update), my phone started freezing and auto-restarting every few minutes. I went to a nearby Samsung service center (Samsung Service Centre, Lalbaug, Vadodara ) and they told me that the motherboard needs to be replaced at the cost of 5000/-. There were over, at least, 15 people with the exact same complaint in the service...

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Service request no. [protected]
I am writing to express my dissatisfaction with the samsung 55" led tv that i purchased from samsung in january 2023. The tv worked fine initially, but dirty spots started appearing on the edges of the screen in the last three months. I contacted samsung customer service and received a visit and one week later a call from a samsung engineer who claimed that it was just a moire effect and not a defect....

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Address: Samsung India Phase 2 Noida

Dear respected Sir,

My initial interaction with Ravender Nagar took place on 10 October 2022.
His designation is Purchase Manager
False Job Commitments: During our initial communication, MR. Ravender Nagar made a series of commitments and assurances regarding the job that later proved to be false.
Shockingly, Ravender Nagar went on to solicit a bribe from me in exchange for a favourable interview process...

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Dear Sir/Madam,

I hope this letter finds you well. I am writing to formally complain about the recent experience I had with Samsung's warranty service, which has left me extremely dissatisfied and disappointed. As a long-standing Samsung customer who has been loyal to your brand since the Galaxy S2, the recent incident has shaken my faith in your company.

On October 6th 2023, I experienced a critical issue with...

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Website: [email protected]

My dad was purchased samsung refrigerator (model no- RT39M5538UT/TL) on 27.03.2022 in Shilpa agency Ambala City. I got a cooling issue on my fridge and lodged a complaint to samsung service center via toll free number. On 30.07.2023 an engineer has arrived to our home using samsung customer portal details and he confirmed that my dad is an authentic samsung user and said that there is an internal leakage in the refrigerator. Your service...

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Hi,
We given a samsung mobile (Model - galaxy s20 fe) for repairing the display to their authorized service center "3s touch service solutions" pvt. Ltd., 1st floor, sreevalsam building, west nadakkavu, kozhikode-673011.
After the repairing the above service centre not willing to accept card payments. And they told here only accept cash & upi payments. Also in that bill they mentioned one offer if the customer...

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Hyderabad

A green line started to appear on my screen all of sudden after July 2023 software update. I went through Samsung members community and have seen too many plus mobile users faced the same issue and it seems the lines are getting worse day by day. Most of those devices were just out of warranty period. Samsung though well aware of the fact that the issue was due to faulty software/hardware on Galaxy Fold 2 5G mobiles...

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Address: 6th Floor, DLF Centre, Sansad Marg, New Delhi-110001

I pre ordered a Samsung Galaxy Tab S9 for INR 67400 on[protected] on Samsung Shop application. Order ID: [protected]. After couple of days, i faced some financial issues, so that I have to cancel the order. Then i tried cancelling the order. I checked the Samsung application, there no option to cancel, then i contacted the customer care, they said only their back end team can cancel the order. So they raised a ticket ID: #[protected]. The ticket...

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I am writing to express my frustration and disappointment with the lack of support I have received from Samsung regarding the Samsung Galaxy Watch 4 40mm Bluetooth (Model number SM-R860NZDAINU, bearing serial .RFAW32GAK9J) that I purchased from the Samsung website on May 1st, 2023. The watch arrived on May 3rd, but I was unable to pair it with my phone. I visited a Samsung service center the very next day, and they confirmed that there was...

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Address: lakdikapool, hyderabad india

Dear Customer Service/Manager'

I hope this email finds you well. I am writing to express my deep disappointment and frustration regarding my recent purchase of the Samsung Windfree AC model from your showroom, Bajaj Electronics. I am extremely dissatisfied with both the product and the service I have received thus far.

On [Date of Installation]19/06/2023, your technicians from Bajaj Electronics installed the...

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Address: Shop No. 96, Nelson Manickam Road, Aminjikarai, Chennai, 600029

I purchased a Samsung Tv from Croma on August 13th 2022. The model number of TV is Samsung AU9070 43-inch 4k tv. Initial impressions of the TV were pretty good without any problems for almost 6-7 months. During the month of April (i.e. the 8th month from date of purchase) i suddenly started noticing white spots on left side of the TV while gaming and pretty was shocked at it at first sight. But initially I thought that it was due to the content...

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