Samsung India Complaints & Reviews

A serious fraud committed by one of samsung authorized service centers. I have faced multiple instances of misconduct, dishonesty, and fraudulent activities during my visits, which have led to severe damage to my device. Below are the details of my complaint

1. Repeated Fraudulent Repairs

This is the third time I have faced fraud from this service center. Instead of providing genuine repairs, they replace original...

Machine dot repaired one month back complained to samsung they send a guy who was not from samsung was on contract basis he took money and spoilt the entire machine now complaint to samsung no action taken I am from Coimbatore Tamilnadu need the entire machine to replaced this Samsung fault and my machine is gone the entire machine is damaged because of that third-party guy who samsung sent need a resolution pradeep Ramanujam samsung front...

I have samsung flip 4 in which i got a display issue all black out thtsy i visited my nearest service center authorized by samsung india which is lappy computer waidhan service center told that we need to change your display you have to pay approx 15000 rs and 18 percent gst with that and it will take approx 7 days to repair i submitted my phone in service center on 30 december 2024 they told youwill get your phone back on 6th ofjan 2025...

Ear Sir,

I, Rajeev Chauhan, this is my 2nd complaint against Samsung India Electronics Pvt. Ltd. for selling a defective refrigerator and refusing to replace or adequately resolve the issue despite repeated requests from last two month im following but no solution.

1. Issue Faced:
- The refrigerator produces an unusually loud boiling sound during operation for long time, decibel is above 50 which is...

Dear sir/ madam,

I am complaining regarding a hrrasment i am facing due to Samsung India not accepting my purchase invoice for washing machine no. WA70A4022FSTL, from dealership M/S SS Enterprise, B Garden Road, Howrah-711103, ph: [protected].

Due to a clerical error on part of the dealership the date of purchase on the invoice attached here was wrong. The dealership overwrote on the bill and stamped it to verify...

Dear Honorable Commission,

I, Rajeev Chauhan, residing at [Your Full Address], hereby file this complaint against **Samsung India Electronics Pvt. Ltd.** for selling a defective refrigerator and refusing to replace or adequately resolve the issue despite repeated requests.

Details of the Complaint:
1. Product Details:
- Product Name: Samsung Refrigerator
- Model Number: RT34C4522BX/HLbr...

I got pink line issue after updating my mobile and the lines are increasing....

I am writing to express my disappointment with the recent purchase of a Samsung washing machine from Croma. Despite the trust I had in both Samsung as a reputable brand and Croma as a reliable retailer, my experience has been unsatisfactory.
Upon delivery, the washing machine was damaged. After reporting this, I received a replacement that unfortunately turned out to be faulty due to a non-functioning jet spray.

On January...

I own a Samsung S22 that was in perfect condition until a recent software update caused two pink lines to appear on the display. Despite filing multiple complaints through Samsung's online service helpline and visiting their service center, the issue remains unresolved. Both channels have failed to address the problem and are demanding an exorbitant fee of ₹11, 000 to replace the screen—a fault clearly caused by their software update....

Purchased Samsung S22 Ultra on 26th Apr22 vide invoice no.SC6539 for Rs.106000. In 2 and half years, the phone display has developed a green line and when asked for replacement they are asking for Rs.23000.
The same issue happened to another phone of mine Samsung A73 in just 1 year and 3 months when it was just out of warranty. They charged 8K for the same.
Such faulty phones they sell to customer at such high prices and cheat...

I bought a Samsung M31 Smartphone through CROMA online in 2020. For the first one year it worked very well. They it started hanging intermittently. When the hanging frequency increased, I took it to the SAMSUNG authorised service centre in Hosur - 635 109, Tamil Nadu. So far it was serviced by them thrice. Each time it worked hardly for 2 hrs to 1 day. I have my datas available in its hard disk. Unable to take back up also. Seek a resolution...

I purchased a Samsung Fridge Samsung 415 L 3 Star Frost-Free Inverter Double Door Refrigerator (RT42B553ES8/HL Convertible 5In1, Elegant Inox, 2022 Model) on 19/02/2023 through Amazon vide Order[protected].
Extended Warranty Policy Acko 1 Year Extended Warranty for Appliances from Rs 40, 000 to Rs 60, 000 (Email Delivery)
Extended Warranty Details 1 year beginning from the expiry of the Brand Warranty (on entire product)br...

Product Model Number :
RT42C5532S8/HL/2023
Product Serial number : 05PQ4PBW904724K
Please describe your query : I feel very strange and sad that all my Samsung products are exactly working only for one year or less than that, previously my microwave and now my refrigerator it’s exactly over an year and it started leaking water from somewhere. This problem started 20 days before warranty expiry and it stopped then again now it started leaking again immediately after warranty expiry.
I have left my non working microwave as is now, I have repaired it from Samsung several times and thinking it’s waste of money to spend on it I left it out, now facing same issue with refrigerator.

Microwave oven ordered on 4th December with the estimated delivery date of 8th December 2024 was not delivered yet. I have raised the complaint to the grievance team and escalated multiple time but no good response. I have requested for a immediate full refund but still they are refusing it. The product is in Coimbatore location (destination) from 5th December and company informed due to climate condition the order is getting delayed. But...

Recently I had an issue with the display of my Samsung F54 mobile. I took it to the Samsung Service Center at Simmakkal, Madurai and they said that they have to change the display, and it will be covered under my mobile's warranty as it has only been 9 months since it had been purchased. I informed them clearly that I need my mobile repaired as soon as possible as it is very important for my work. They told me that they don't have my mobile's display currently in stock and they will order it and assured to repair my mobile in one week's time. But it has been 11 days since I gave my mobile for repair, from then whenever I call the service center, they almost never pick up the call and respond. And on the rase occasion they pick the call, the get my details and would tell me that they will check my mobile's status and get back to me soon. But they have never called me back to inform me the status of the repair. Yesterday when I called them again, first they ignored my calls as usual and finally when they responded, they asked me whether I had paid any advance for the service, I could not understand how irresponsible, and money minded they can be not remembering the details and particulars of the repair service I required. And I them that they had told me that it will be covered under warranty. Well, if they would have told me earlier that I had to pay for their service, I would have paid so. I asked them will they not do timely and the service they are hired to do so if they service is covered under warranty? Their reply was that they will check the status of my mobile and get back to me. And they did not call me back, after two hours I called them back myself and they replied that they had received the display of my mobile from the company and will soon repair it and I can get my mobile the very next day. And today they called and said they had just received the display today and it will take two more days to complete the repair work. And that will make it 2 weeks from the time I had given my mobile at the service center. This the worst service I had ever experienced before. I want my mobile to be repaired as soon as possible.

I have sent an Email to support.[protected]@smasung.com, servicehead.[protected]@samsung.com, and [protected]@samsung.com. But nobody replied to the email. Is the service you are providing?

I have called customer care and the details are as follows:

Dear Officer,

I am writing to express my frustration and disappointment with the Samsung 55-inch TV (Order ID:[protected] that I purchased from Amazon...

Dear Sir / Madam
I would like to draw your kind attention regarding illegal restrictive trade practices, which includes illegal taxation also, by a very renowned brand & company of the world i.e. Samsung India Electronic Pvt. Limited.
I have bought a Samsung A 35 mobile from its official web application SAMSUNG Shop whereon Samsung itself sale its products. After all, discounts I paid net amount of Rs. 27, 999/- to SAMSUNG...

I am writing to formally lodge a complaint regarding the Samsung Galaxy S23 Ultra, which I purchased based on the advertised water resistance capabilities. My concern lies with the significant discrepancy between the marketed features of the device and its actual performance in water-related conditions.

When I purchased the Galaxy S23 Ultra, one of the key selling points was its advertised IP68 water resistance rating, which...

I brought new TV (55 Inch) on 02.07.2024, soon after a month the display got blurred and complaint raised on replacement the TV, but the changed the display and returned and on this again the display was changing dull and bright with light lines on the screen.
With high expectation i had gone for Samsung brand, instead of SONY, but surprising to me on repeated complaints.
Please replace with New TV...

I purchased a samsung refrigerator back in 2019. Now for last 3 months it is constantly showing an error "84 C" So I contacted samsung to sort out this issue they changed the fan but the issue was not sorted despite multiple visits by their incompetent engineers. Moreover, after their 2nd visit the refrigerator was also not able to maintain the necessary temprature despite remaining turned on for a whole day. Bow after being unable to diagnose...