Claimed

Samsung India Complaints & Reviews

www.samsung.com/in

3

Updated: Oct 8, 2026

Complaints 19019

Resolved

11222

Unresolved

7797

Good! Samsung India values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that Samsung India step up their efforts to fully resolve all complaints 👍

Complaints

Contacts

File a complaint to Samsung India

Having problems with Samsung India?

File a complaint and get it resolved by Samsung India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Mobile Handsets

Samsung India

Samsung India reviews & complaints page 4

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

Address: new industrial town -2 faridabad

I purchased the M33 on October 22, 2022. I am a student and used my phone for study purposes. Suddenly, my phone switched off, and when I put it on charge, it didn’t charge either. I took it to the service center, where they told me that the motherboard had failed, even though there was no physical damage or any other issue. My phone stopped working without any reason. We are middle-class people who buy phones with great effort, and...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

I am filing a formal complaint regarding the Samsung 2025 Model Bespoke AI 1.5 Ton 3-Star Split Inverter AC, recently purchased from Flipkart. The product has a serious design flaw with its vertical swing airflow mechanism, which makes it unsuitable for normal bedroom use and was not disclosed anywhere in the product details or specifications.

Key Issues:

Faulty Vertical Swing Design:
The vertical airflow...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

From
Last one year they are coming and repairing it but it’s still not working even today. It’s causing financial and mental stress on me now.
Already have changed pcb board 5-6 times in year.
For which i have to pay hefty amount of 5-6k few times as per their policy warranty of repaired parts is only 3 months.
They repair it but within few days or hours it’s stop working. Now from last 10 days they are...

Helpful

Found this helpful?

Write a comment

Device Name: Galaxy S23
Device Serial Number: RFCW60KDZXD
Lines occured after Software update....

Helpful

Found this helpful?

Write a comment

Address: Bangalore

I Purchased S22 Ultra on March 12, 2022. After 3 years of service the display decided to show green lines after March update. I searched in internet and i found out that this is a global issue.
I reached out to online customer support; they advised me to visit a service center. I visited customer service center and was told that Samsung offered free replacement under certain conditions such as within 3 years of purchase, original...

Helpful

Found this helpful?

Write a comment

I bought this phone on 27/9/23 and the model is samsung s23. Now a line has appeared on its display after the latest update.

I have already visited one of your service centers in our locality and they informed me that there isn't any other physical damage to my phone.

I wish to replace my display free of cost as it is due to your software issue or else I will approach the customer court and take action regarding...

Helpful

Found this helpful?

Write a comment

Address: Delhi

A serious fraud committed by one of samsung authorized service centers. I have faced multiple instances of misconduct, dishonesty, and fraudulent activities during my visits, which have led to severe damage to my device. Below are the details of my complaint

1. Repeated Fraudulent Repairs

This is the third time I have faced fraud from this service center. Instead of providing genuine repairs, they replace original...

Helpful

Found this helpful?

Write a comment

Address: singauli

I have samsung flip 4 in which i got a display issue all black out thtsy i visited my nearest service center authorized by samsung india which is lappy computer waidhan service center told that we need to change your display you have to pay approx 15000 rs and 18 percent gst with that and it will take approx 7 days to repair i submitted my phone in service center on 30 december 2024 they told youwill get your phone back on 6th ofjan 2025...

Helpful

Found this helpful?

Write a comment

Address: Samsung Okhla new Delhi

Dear Honorable Commission,

I, Rajeev Chauhan, residing at [Your Full Address], hereby file this complaint against **Samsung India Electronics Pvt. Ltd.** for selling a defective refrigerator and refusing to replace or adequately resolve the issue despite repeated requests.

Details of the Complaint:
1. Product Details:
- Product Name: Samsung Refrigerator
- Model Number: RT34C4522BX/HLbr...

+4 videos

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

I purchased a Samsung Fridge Samsung 415 L 3 Star Frost-Free Inverter Double Door Refrigerator (RT42B553ES8/HL Convertible 5In1, Elegant Inox, 2022 Model) on 19/02/2023 through Amazon vide Order[protected].
Extended Warranty Policy Acko 1 Year Extended Warranty for Appliances from Rs 40, 000 to Rs 60, 000 (Email Delivery)
Extended Warranty Details 1 year beginning from the expiry of the Brand Warranty (on entire product)br...

Helpful

Found this helpful?

Write a comment

I am writing to address an issue with the service refund coupon provided to me by the Samsung service center. I had purchased a Samsung S22 from Flipkart, which unfortunately had issues. As a resolution, the service center issued a refund coupon worth 36, 999 INR, which can only be used to purchase Samsung products.

However, the coupon can only be redeemed at Samsung Plaza, where the S23 is available at MRP rates with no discounts....

Helpful

Found this helpful?

Write a comment

I am a college student,
I bought this Galaxy Book 4 360 on 12/6/2024 from my nearby Samsung store ( Varun Smart Plaza).
1. Product price - 1 lakh 14 thousand.
2. Product model no. - NP750Q4K
3. client mobile no. - [protected]

After 10 days on 22/6/2024, I found a crack on the laptop screen at the edge due to its very thin screen flexibility, after this incident I immediately contacted the customer...

+2 videos

Helpful

1 other people found this review helpful

1 found this helpful

Address: nagpur

Purchased the Samsung Note 20 Ultra bearing model number SM-N986BZNGINS and serial number RZCN70084WM from samsungr by paying huge amount considering the premium smartphone, but after using the same, during the regular use of the phone noticed a thin blue line on the screen, which was evidently a software-related issue. Accordingly promptly reported this discrepancy to the dealer who subsequently after consultation from the customer care...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

I bought an air conditioner two years ago, and now it's displaying an EC error. I attempted to lodge a complaint via phone, and a technician came over. However, without inspecting the unit for any faults such as gas leaks or internal issues, they simply suggested replacing the outdoor unit to resolve the problem. After their departure, the issue persisted. Despite my repeated attempts to contact the service center, they haven't sent anyone...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

My 55 inch TV had a power switch problem. Engineer from Samsung Fracnchisee Cantto International visited and replaced the switch but spoilt the Back Light module and TV became totally black. The TV was fine till replacing the switch. When questioned the engineer of the issue he created, he was rude and informed to complaint to anybody and left post collecting the charges. From past one month i am requesting the Samsung support team to send...

Helpful

Found this helpful?

Write a comment

Address: Silchar, Assam 788006

I purchased a Samsung s24 Ultra from Flipkart on 10/2/2024. From the very first day the phone was restarting every time I plugged the charger. At first I thought it was happening because of battery optimisation as it was only restarting during charging. But on 24/2/24 it started to heat up and restarted multiple times, so I contacted Samsung customer care, who couldn’t troubleshoot my problem and insisted me to take it to the service centre,...

+1 videos

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Website: www.samsung.com

I am writing to register a complaint regarding the service request for my Samsung S21 FE Exynos, as documented under Service Request No. [protected].
I purchased my Samsung S21 FE Exynos (Model Name: SM-G990EZAIINS, Serial Number: RZCT813087X – [protected]) on 22nd September 2022, through Flipkart. Unfortunately, a disturbing white vertical line appeared on my display on 02nd February 2024, following the latest software update...

Helpful

1 other people found this review helpful

1 found this helpful

Write a comment

Hi,

I purchased a Samsung Galaxy M30s phone about 2 years back. After a recent OS update (security patch update), my phone started freezing and auto-restarting every few minutes. I went to a nearby Samsung service center (Samsung Service Centre, Lalbaug, Vadodara ) and they told me that the motherboard needs to be replaced at the cost of 5000/-. There were over, at least, 15 people with the exact same complaint in the service...

Helpful

Found this helpful?

Service request no. [protected]
I am writing to express my dissatisfaction with the samsung 55" led tv that i purchased from samsung in january 2023. The tv worked fine initially, but dirty spots started appearing on the edges of the screen in the last three months. I contacted samsung customer service and received a visit and one week later a call from a samsung engineer who claimed that it was just a moire effect and not a defect....

Helpful

Found this helpful?

Write a comment

Address: Samsung India Phase 2 Noida

Dear respected Sir,

My initial interaction with Ravender Nagar took place on 10 October 2022.
His designation is Purchase Manager
False Job Commitments: During our initial communication, MR. Ravender Nagar made a series of commitments and assurances regarding the job that later proved to be false.
Shockingly, Ravender Nagar went on to solicit a bribe from me in exchange for a favourable interview process...

Helpful

Found this helpful?

Recent comments

Dear Sir,

Greetings from Samsung!

We would like to inform you that your case is already running with our concern team with reference number: 3101252561.

We assure you ...

Samsung service

5 hours 57 minutes ago

Dear sir,

Greetings from Samsung!

Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.

B...

Samsung service

6 hours 56 minutes ago

Dear Sir,

Greetings from Samsung!

We would like to inform you that your case is already running with our concern team.

We assure you that our relevant team memb...

Samsung service

7 hours 10 minutes ago