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Samsung India Complaints & Reviews

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Last updated Jun 17, 2024
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Samsung India reviews & complaints page 3

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L
lramnarayan
from Chennai, Tamil Nadu
Dec 25, 2023
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Samsung microwave - display unit problem for 4th time in 3yrs

Hi team,
By mistake I have bought a Samsung microwave, it’s troubling me a lot.
It’s been 3yrs now and the same display unit is gone for 4 times now. Cost of the product is 12k and the amount and service for this device costed more than 12k(to me and for the company). I don’t expect this from a company like Samsung, the product is bad(as I need to change the same part every 6 to 7 months) and service and spares are even...
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M
Dec 25, 2023
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Motherboard issue

Address:Chennai

Team I brought s22 ultra 1 year back suddenly It stopped working I showed to service center they told motherboard issue directly its cost of 40k but is is not under warrenty how 1 lakh cost phones will causes such type of issue I showed outside because they told we can't repair we can replace, I brought this for 1 lakh again after year need to spend 40k its totally disappointed with S22 ultra I went for 2nd option for outside repair they...
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F
fv4040
Dec 23, 2023
Dec 26, 2023
This thread was updated on Dec 26, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Harassment and demanding amount 3450 within 1 year guarantee period of my Samsung TV Remote.

Address:Croma Rajnagar Extension

This complaint regarding of Harassment and demanding amount ₹3450 within 1 year guarantee period of my Samsung TV Remote.

Service request number [protected].

I am valuable customer of Samsung company. My Remote sensor not working properly from the beginning. I complaint costumer care manny time but they given solution on temporary bassis not permanent. I purchased new Samsung TV before 3 months, but from beginning...
+3 photos
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B
brindhar09
Dec 22, 2023
Dec 25, 2023
This thread was updated on Dec 25, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung - Brand New Double Door Refrigerator is not working and Samsung unable to solve the issue

We have purchased brand new double door refrigerator on 16-Sep-2023. They have delivered on 17-Sep-2023 and technician from Samsung came for demo and identified compressor issue and recommended for replacement. We received replacement refrigerator on next day. Samsung technician came and gave demo and it was working for next 3 days. After 3 days, it was not cooling, we called Samsung Customer Care team. Technician came and try to identify...
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P
Prats123
Dec 16, 2023
Dec 18, 2023
This thread was updated on Dec 18, 2023
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Phone locked by Samsung and service centre told to do factory setting

My phone was locked by samsung and unable to unlock.
Samsung service centre told that they have to factory resetting to unlock that means my all memories photos of my kid will be erased.
All my important documents will also be erased.
I don't want that to be erased but no one from samsung is helping.
There should be some way to get rid of this problem...
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S
sushil@0343
Dec 16, 2023
Dec 22, 2023
This thread was updated on Dec 22, 2023
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Mck code for samsung m14

Hi, Sir
This is sushil from india, currentrly i am in saudi arabia, While landed here, my phone asking for mck code .i am unable to use my mobile network for 2 weeks. i alreday contact to sumsunj sa, they are saying, you will get this code from where you bought this mobile.

MY ORDER ID IS:[protected],
[protected]@gmail.com...
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M
mgopi23
Dec 15, 2023
Jan 22, 2024
This thread was updated on Jan 22, 2024
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Refrigerator compressor(under warranty) gone bad and Samsung unable to solve the issue.

I had raised my first complaint [protected] on 11/0ct/2023 to report a cooling issue with my single door refrigerator. A technician from NewTech services visited on 13/Oct/2023 to diagnose the issue and confirmed that the compressor is faulty and needs to be replaced under warranty of 10 years. The same has been replaced on 1/Nov/2023 by the technician . On the same day, we noticed that a lot of noise was coming out of the compressor which...
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S
SamsungTVSAGA
from Bengaluru, Karnataka
Dec 9, 2023
Dec 11, 2023
This thread was updated on Dec 11, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

(50" Crystal UHD 4K TU8000) & RELIANCE DIGITAL -ELECTRONIC CITY PHASE-01,BANGALORE,INDIA

Dear Sir/Madam,

This is regarding a consumer harassment case that i have gone through during past 03 years post purchasing a Samsung Television model from the Reliance Digital Showroom located at Electronic City, Bengaluru, India on Dt. 18th October, 2020.

Please find the invoice copy of my purchased product attached herewith.

Below is the summary of mental harassment and pain and time that i...
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V
Dec 7, 2023
Dec 7, 2023
This thread was updated on Dec 7, 2023
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Samsung M31S motherboard not working & mobile completely dead

Address:Mohali punjab
Website:Samsung.in

In one year Samsung M31S mobile completely dead and it's motherboard not working. Service centre says it's replaced in 85, 00. In this amount I have purchased new mobile. I have previously heard that about Samsung all products by people, they says Samsung all products are very bad & now I will phase same problem. It's product prices is hugh & repair cost is half to its orginal amount. *I REQUESTED TO ALL DONT BUY ANY SAMSUNG PRODUCT*. it's...
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C
Chandar Yadav
Dec 6, 2023
Dec 7, 2023
This thread was updated on Dec 7, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile not service

Address:firzabad, Firozabad, Uttar Pradesh

Hi,

This is informed to that i have visited at service center deny summiting the handset, He is saying handset is damage,
but my handset is not damage only back cover damage so i am ready to pay back cover charge,

1st my simple query handset fold stuck why without any reason that time my handset is working condition no damage excluding back cover.
all service center staff talking about abuse...
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K
kumari_vandana
from Delhi, Delhi
Dec 5, 2023
Dec 7, 2023
This thread was updated on Dec 7, 2023
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Acknowledgement for e-jobsheet/SAMSUNG - THE WORST in CUSTOMER EXPERIENCE...DO NOT PURCHASE SAMSUNG"

Address:WZ92A, street no 20, Tilak nagar sahpura
Website:defected phone sold by the samsung

I buy a Samsung Galaxy S23FE and the same day (when i open the sealed newly box open) the battery drain and heating of handset but sales spoc tell the phone would be settled down shortly.

When I was visited to authorized service center, they installed software again the software, but the problem is the same for draining battery, also the service Centre spoc tell that the issue has fixed but still it persists....
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K
karan297
from New Delhi, Delhi
Dec 3, 2023
Dec 6, 2023
This thread was updated on Dec 6, 2023
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Denial of warranty

Service request no. [protected]
I am writing to express my dissatisfaction with the samsung 55" led tv that i purchased from samsung in january 2023. The tv worked fine initially, but dirty spots started appearing on the edges of the screen in the last three months. I contacted samsung customer service and received a visit and one week later a call from a samsung engineer who claimed that it was just a moire effect and not a defect....
+2 photos
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C
Con2019Sumer
from Chennai, Tamil Nadu
Dec 3, 2023
Dec 5, 2023
This thread was updated on Dec 5, 2023
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Fraud claim by Samsung - Fridge Compressor Warranty -

Address:Landline Phone : 914461700434
Website:www.samsung. com

We have purchased Samsung fridge (Inverter model) in 2019, though Samsung claims 10 year warranty for Compressor, our fridge compressor gone in 2023. We paid Rs 2, 500 to replace compressor in August 2023, new compressor gone again now. When we called Samsun, they say we need to replace compressor again, seriously ?
3 months warranty for new compressor ?...
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J
jaivaish
from Chennai, Tamil Nadu
Nov 21, 2023
Dec 15, 2023
This thread was updated on Dec 15, 2023
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Reminder 483- Worst CEO response system- Day 76 passed-Again nonsense response issue- Refund not received

Address:Chennai

Mr. Changhun, Mr, Jong, Mr. Han

Sorry to say thia again but i never ever saw Such an ### system and management I never saw in life where complete management is shameless on CUSTOMER issue.

Since 90 days i am struggling to get my refund and good will gesture for this ### ### experience with such non sense brand Samsung in market??. Why don't you sack someone from his Job for this no responses???
br...
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T
Tselhun
from Darjeeling, West Bengal
Nov 21, 2023
Nov 22, 2023
This thread was updated on Nov 22, 2023
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Samsung mobile mother board change taken 19 days in samsung service center Darjeeling

Address:Samsung Service Centre, HD Lama Road, Darjeeling

I have given my mobile phone to samsung service centre Darjeeling for replacement of mother board for Rs. 7500.00 on 31st October 2023. i have paid Rs. 1000.00 as advance for the mother board. it took 19 days and i had to cancell it due to delay service. I have visited 5 times to collect my mobile phone. But saying tomorrow and tomorrow. When i asked on phone call that i do not need now due to delay service and i need refund of amount after...
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A
Akanksha M
from New Delhi, Delhi
Nov 20, 2023
Nov 21, 2023
This thread was updated on Nov 21, 2023
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Refrigerator 415 litres 2-in-1 convertible

Address:Lajpat nagar 4 delhi

I had purchased refrigerator in june 2021 . Its been 2 years only and it has a cooling problem due to gas leakage as its gas filter pipe us corroded and its not under warrantly. Pathetic samsung refrigerators...
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S
Srianth Sadun
Nov 14, 2023
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Account

Address:Accounts

Hello Garena,
Hello Sir, my name is Rituraj, I'm using free fire have be 38 days,
my account has been suspended.

40 days ago I'm playing a rank match... in that match I'm killed by a hacker(Only HEADSHOT HACK).

But I can't control my angry... I'm tried to download HEADSHOT CONFIUGE FILE... at last its working... I'm using hack next day I'm opening free fire but it's not responding. It will show...
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R
Rocky subba
Nov 13, 2023
Nov 14, 2023
This thread was updated on Nov 14, 2023
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Display discolor twice a year

It is very unfortunate that my samaung tv's screen has got color malfunction and display screen is not working. This problem arises second time even after purchasing of tv with in a year....
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R
Rahul7116
Nov 12, 2023
Nov 13, 2023
This thread was updated on Nov 13, 2023
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M42 motherboard failed after software update

Motherboard failed after software updates in June 2023. Service center not following SOP and involved in unfair trade practice. From June 2023, mobile is still at service center. They offered paid repair with discount while I am not ready for the same as issues raised due to software issue....
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R
Rahul7116
Nov 12, 2023
Nov 13, 2023
This thread was updated on Nov 13, 2023
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Motherboard failed after software updates. (M42)

Received software updates on 30 May 2023 and same was updated. On 3 June 2023, reboot issues was started in mobile. Mobile was not physical nor liquid damaged. Twice time visited service center. They were not following SOP. And involved in unfair trade practise. Till the date mobile is not repaired and they are asking for repair charge and I am not ready to pay for the same as issues raised due to software updates. If it will not repaired...
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