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Samsung India Complaints & Reviews

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Updated: Feb 17, 2026
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Samsung India reviews & complaints page 3

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P
Prashant.bahiwal
from Selu, Maharashtra
Jun 25, 2025
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Display white line issue

Address: Behind the Minaxi talkies, near Gajanan Mandir,

Hello Sir, I am from a Samsung family since last 25 years. All the phones in my house come from Samsung. I am using Samsung Galaxy M52 since last 4 years. Now I am seeing a vertical white line in the display of this device.If it faces two major problems which have increased tomorrow and its new display comes for Rs. 9000 then Samsung's new mobile devices are currently available at that price, so my humble request to you is That you give me...
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Divya Sai Mattireddy
Jun 24, 2025
Jun 28, 2025
This thread was updated on Jun 28, 2025
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I want refund.

Samsung A35 Faulty from Day 1 – I Want My Refund

I ordered the Samsung Galaxy A35 on 18th June 2025 from Flipkart and received it on 20th June. From 21st June, I started facing issues with WhatsApp not working properly — this is from day one o[censored]se.

I immediately raised a complaint with Flipkart and Samsung, and they asked me to visit the Samsung Service Center. I went on Monday, 23rd June. It’s now Tuesday,...
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santumali
Jun 24, 2025
Jul 25, 2025
This thread was updated on Jul 25, 2025
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Washing machine installation demo by technician Mr. Ajinkya Torane.

Address: Flat No H1-203, Manik Moti Housing complex, next to Croma showroom, Katraj, PUNE. 411046

Today Samsung technician Mr. Ajinkya Torane visits for installation and demo of our new washing machine WM FL 9KG WW90DG5U24AS.
During his visit he was continuously busy attending his personal phones and attending one online training. No proper demo was given.
Also, he took the feedback link and submit on his own without our knowledge and when I ask him, he apologize. This seems to be his regular practice taking good star ratings...
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Akash S.P
Jun 21, 2025
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Samsung s21 fe 5g

Address: Tiruppur

I am using a Samsung Galaxy S21 FE 5G. After installing the recent software update, I noticed two green vertical lines appear on my phone’s display. The lines were not present before the update and appeared immediately afterward. I visited a Samsung service center and was informed that the entire display needs to be replaced at a cost of ₹10, 700. This issue seems to have been caused by the software update itself, as there was no physical...
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pranav2705
from gandhidham, Gujarat
Jun 20, 2025
Jun 21, 2025
This thread was updated on Jun 21, 2025
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I am Complaining about Samsung Galaxy Book 5 pro

I have bought new Samsung Galaxy Book 5 pro on 10/6/2025 and as i started it i was getting blue screen error, i thought it was because of software error so i updated it and even after that it has not been solved i tried to reinstall windos but ther was no use so i have regestered my complain on 12/06/2025 and from then till today its 20/06/2025 i have not got any update about my complain or product my complain no is :- [protected]. i want...
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nikhiljerath
from Ghaziabad, Uttar Pradesh
Jun 5, 2025
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Samsung Galaxy Book 4 Pro 360 Laptop

Address: Noida

Dear Sir/Madam,

I am reaching out to express my deep concern regarding a warranty issue with my Samsung Laptop Book 4 Pro 360 (1TB), purchased on June 13, 2024, which is covered under a two-year warranty.

On June 2, 2025, during normal use, I noticed a hairline crack forming on the outer glass without any impact or mishandling. The Samsung technician verified that the device had no dents, scratches, or signs...
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Abijith122
from Irinjalakuda, Kerala
Jun 4, 2025
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Vertical lines on my samsang S21 fe device.

Address: Gurgaon Sector 43, Gurgaon, Delhi

I own a Samsung Galaxy S21 FE, and after a recent software update, a vertical line appeared on my screen and is increasing till the date. My phone was functioning perfectly before the update, and it is clear that the issue was caused by the update itself, not any physical damage.

I visited a Samsung service center, where I was informed that I am ineligible for a free screen replacement because of minor physical damage on my...
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PAYANSH JAIN
May 21, 2025
May 23, 2025
This thread was updated on May 23, 2025
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Address: Companies of China Hycot+

When I am purchasing my Samsung adaptor of 25 watt I check the R number from bis app the Chinese company is showing right Hycot+ with full Samsung label I am in no one can pick that this was a fake adaptor or original and I purchase it from register shop in my city banswada with pin code is 327001
Feb 12, 2026
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
May 23, 2025
Samsung India Customer Care's response
Dear Sir/Madam,

Greetings from Samsung!

We would like to inform you that your case is already running with our concern team.

We assure you that our relevant team member will contact you as soon as possible.

Kindly wait for the response from them.

Best Regards,
Samsung
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    A
    Alok52gupta
    from Ghaziabad, Uttar Pradesh
    May 15, 2025
    Jun 28, 2025
    This thread was updated on Jun 28, 2025
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    Split ac

    My complaint was about deficiency in service and supply of substandard replacement parts (PCB) in outdoor unit.
    At the commencement of summer season in 2022, I observed some cooling issue. Technician visited and I was told that cooling tube in IDU needs replacement. after replacement unit still did not function and I was further told that PCB was also defective. It was replaced but unit still failed to function. Some other part was...
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    himali1
    May 12, 2025
    Jun 28, 2025
    This thread was updated on Jun 28, 2025
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    Without any damage my phone motherboard failed

    Address: new industrial town -2 faridabad

    I purchased the M33 on October 22, 2022. I am a student and used my phone for study purposes. Suddenly, my phone switched off, and when I put it on charge, it didn’t charge either. I took it to the service center, where they told me that the motherboard had failed, even though there was no physical damage or any other issue. My phone stopped working without any reason. We are middle-class people who buy phones with great effort, and...
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    Hanuamntha Reddy
    May 10, 2025
    Jun 28, 2025
    This thread was updated on Jun 28, 2025
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    Vertical swing air flow only begins begins at a distance of 8 feet from the wall, and the airflow remains above 4 feet from the fl

    I am filing a formal complaint regarding the Samsung 2025 Model Bespoke AI 1.5 Ton 3-Star Split Inverter AC, recently purchased from Flipkart. The product has a serious design flaw with its vertical swing airflow mechanism, which makes it unsuitable for normal bedroom use and was not disclosed anywhere in the product details or specifications.

    Key Issues:

    Faulty Vertical Swing Design:
    The vertical airflow...
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    R
    from Patna, Bihar
    May 8, 2025
    May 9, 2025
    This thread was updated on May 9, 2025
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    Refrigerator

    From
    Last one year they are coming and repairing it but it’s still not working even today. It’s causing financial and mental stress on me now.
    Already have changed pcb board 5-6 times in year.
    For which i have to pay hefty amount of 5-6k few times as per their policy warranty of repaired parts is only 3 months.
    They repair it but within few days or hours it’s stop working. Now from last 10 days they are...
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    jithinashok88
    May 8, 2025
    May 9, 2025
    This thread was updated on May 9, 2025
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    Lines ocuured after software update

    Device Name: Galaxy S23
    Device Serial Number: RFCW60KDZXD
    Lines occured after Software update....
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    I am beyond frustrated and disappointed with Samsung.

    After a software update pushed by Samsung, my Galaxy S21 (Model: SM-G991BZAGMEA) developed a green line on the display. This issue started immediately after the update—and clearly it's a software-induced hardware failure. I took it to the service center (Job No: [protected]) where the technician confirmed the defect and said the OCTA display needs replacement.
    br...
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    Sanjeevvarshney
    from Hathras, Uttar Pradesh
    Apr 26, 2025
    Apr 27, 2025
    This thread was updated on Apr 27, 2025
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    Refrigerator

    Address: Sanjeev Kumar varshney shyam kunj Agra road Hathras

    Digital display not working...
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    JithinRajan001
    Apr 25, 2025
    Jun 18, 2025
    This thread was updated on Jun 18, 2025
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    Not resolving display Issue in S22 Ultra

    Address: Bangalore

    I Purchased S22 Ultra on March 12, 2022. After 3 years of service the display decided to show green lines after March update. I searched in internet and i found out that this is a global issue.
    I reached out to online customer support; they advised me to visit a service center. I visited customer service center and was told that Samsung offered free replacement under certain conditions such as within 3 years of purchase, original...
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    vyhnavpramod
    from Kannur, Kerala
    Apr 17, 2025
    Jun 18, 2025
    This thread was updated on Jun 18, 2025
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    Green lines on display

    I bought this phone on 27/9/23 and the model is samsung s23. Now a line has appeared on its display after the latest update.

    I have already visited one of your service centers in our locality and they informed me that there isn't any other physical damage to my phone.

    I wish to replace my display free of cost as it is due to your software issue or else I will approach the customer court and take action regarding...
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    Jayadev B
    from Hyderabad, Telangana
    Apr 8, 2025
    Apr 9, 2025
    This thread was updated on Apr 9, 2025
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    Washing Machine

    Address: Hyderabad

    We purchased Samsung Washing Machine - Front Load - 8kg from Croma, Kondapur, Hyderabad. we have a problem with the water inlet pipe as the water from the tap is getting leaked/spilled. we have lodged a complaint with Croma Kondapur on 04.04.2025 i.e., Friday. The complaint no C[protected]. Even after repeated phone calls to the Croma centre on[protected] and personal visit to the Croma, till now no service personnel visited our place, br...
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    J
    Johnsonmj
    from Ernakulam, Kerala
    Mar 25, 2025
    May 30, 2025
    This thread was updated on May 30, 2025
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    1.
    Product details
    Product: samsung refrigerator
    Model: RRT34C4522S8/HL
    SN: 05NT4PBX705652E
    Purchase date: 27-Feb-2025
    Delivery date: 28-Feb-2025
    warranty period: YES
    invoice: EKMK[protected]
    Shop : Gopu Nandilath G-Mart
    65/329, Judges Avenue JN, Judges Avenue Road, Kaloor, Kochin 682018.
    2.
    IssueFaced: Refrigerator does not have adequate cooling  leading to food spoilage since day 1.
    3.
    Actions Taken
    Since day 1 refrigerator has faced cooling issue, we informed Gopu Nandilath G-Mart about the complaint who asked us to raise service request with Samsung.
    We raised service request number: [protected]-
    Service engineer visited, saw the spoilt vegetables etc and left . He closed the ticket without informing us.
    Next day we raised another service request [protected]-
    Samsung engineer visited, attached  thermometers and took readings. He closed the ticket without informing us.
    Next service request [protected].
    Total 3 service engineers visited and took refrigerator temperature readings.
    It sho...e refrigerator.
    Technical Research:
    1.In samsung website it is mentioned to set refrigerator temperature between 1to3 DegC. But in the readings taken the temperature measured were very far away from this setting.
    2. As per FDA guidelines, the temperature inside refrigerator must be below 4 DEG C. in the readings taken by samsung engineers readings were between 3.2 to 11 DEG C. with only 1 reading below 4 DEG C which is a technical lapse.
    4. Freezer does not seem to have a technical a technical issue.
    4. Violation of  consumer Rights
    Product is defective since day 1 and within warranty period.
    Gopu NandilathG-mart / samsung refusing to replace unit violates consumer protectection act 2019.
    I am entitled to a replacement unit, refund and or compensation for inconvenience caused.
    5. Relief Saught
    Replacement of the defective unit withdrew unit or refund.
    Compensation for mental agony and inconvenience caused.
    Any other relief deemed fit.
    Documents Attached
    Invoice
    Photo of the readings.
    Samsung India customer support has been notified about the posted complaint.
    Verified Support
    May 30, 2025
    Samsung India Customer Care's response
    Dear Sir/Madam,

    Greetings from Samsung!

    We would like to inform you that your case is already running with our concern team.

    We assure you that our relevant team member will contact you as soon as possible.

    Kindly wait for the response from them.

    Best Regards,
    Samsung
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      M
      Musthaja M
      Mar 21, 2025
      Mar 26, 2025
      This thread was updated on Mar 26, 2025
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      sells refurbished and defective product - samsung book 4 i5 13th gen laptop.

      I have purchased the Samsung Book 4 i5 13th Gen laptop on 12th March 2025. But the product is came with the fingerprint smudges in the screen and scratches in the charger the delivery person has got the OTP and delivery the product with that. After received the product facing series battey drain issue which not even lasts 2 hours under light use. I Raised the return request and then I called flipkart executive and explained the overall issues...
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