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Samsung India Complaints & Reviews

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Updated: Jul 1, 2026
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Samsung India reviews & complaints page 3

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G
Gulrez Fahmi
from Kolkata, West Bengal
Jul 23, 2025
Jul 25, 2025
This thread was updated on Jul 25, 2025
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Refrigerator

Address: P76 Nani Gopal Roy Choudhury Avenue. Kolkata

Door of the refrigerator once opened it becomes very difficult to open second time instantly as the door becomes very tight. have to wait for 2 minutes before opening again....
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S
slotia
from Pune, Maharashtra
Jul 18, 2025
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Cellphone - Premium S Series - Service Denial & Product Quality Concerns

I never imagined I'd be writing this post, but my recent experience with @SamsungIndia has left me disillusioned with what I believed was a trusted, premium brand.
After purchasing the Galaxy S23+—a flagship model known for its performance—my device abruptly stopped working. No physical damage, no water exposure, just a sudden shutdown with no signs of life. And now, Samsung support is asking me to pay ₹38, 000 for repair.br...
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K
Kapadia_Vipul
Jul 8, 2025
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Washing machine service issue

Address: j 402 , megh malhar apt, Sargasan, Gandhinagar

I am writing to escalate an unresolved issue regarding a repair request for my Samsung washing machine, which remains under warranty. Despite multiple attempts to seek updates through customer care and service center, I have received no meaningful response or resolution. Below is a detailed timeline of events:
June 25, 2025: I raised a repair request for my washing machine (9KG)
June 26, 2025: A technician visited my home, assessed...
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O
Old Client
from Bengaluru, Karnataka
Jul 8, 2025
Jul 31, 2025
This thread was updated on Jul 31, 2025
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Samsung refrigerator - RT65B7058BS/TL/2022

Dear Mr Sanjeev Kumar,
CEO - Samsung India

I am writing to formally express my deep dissatisfaction with the persistent malfunctioning of my Samsung refrigerator (Model: RT65B7058BS/TL, Gross Volume: 670L, Year: 2022), purchased on 30 August 2022, and the grossly inadequate service response received from your Service team in Bengaluru over the past year.

Despite numerous service requests, repeated technical...
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A
AlwinSibichen
from Kottayam, Kerala
Jul 6, 2025
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Request for Free Repair/Replacement Galaxy Watch 4 & 6 LTE (Product Quality Issues)

Address: Kottayam

I am a student from Kottayam, Kerala. I received two Samsung smartwatches (Galaxy Watch 4 LTE and Watch 6 LTE), both purchased from the UK as gifts.
Both devices developed serious issues within a short time:
Watch 4: Display suddenly turned fully pink. No damage or misuse.
Watch 6:
Power button stopped working
Frame paint started peeling badly
Display flickers sometimes
Taken to Dot Com Systems,...
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P
Prashant.bahiwal
from Selu, Maharashtra
Jun 25, 2025
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Display white line issue

Address: Behind the Minaxi talkies, near Gajanan Mandir,

Hello Sir, I am from a Samsung family since last 25 years. All the phones in my house come from Samsung. I am using Samsung Galaxy M52 since last 4 years. Now I am seeing a vertical white line in the display of this device.If it faces two major problems which have increased tomorrow and its new display comes for Rs. 9000 then Samsung's new mobile devices are currently available at that price, so my humble request to you is That you give me...
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Divya Sai Mattireddy
Jun 24, 2025
Jun 28, 2025
This thread was updated on Jun 28, 2025
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I want refund.

Samsung A35 Faulty from Day 1 – I Want My Refund

I ordered the Samsung Galaxy A35 on 18th June 2025 from Flipkart and received it on 20th June. From 21st June, I started facing issues with WhatsApp not working properly — this is from day one o[censored]se.

I immediately raised a complaint with Flipkart and Samsung, and they asked me to visit the Samsung Service Center. I went on Monday, 23rd June. It’s now Tuesday,...
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S
santumali
Jun 24, 2025
Jul 25, 2025
This thread was updated on Jul 25, 2025
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Washing machine installation demo by technician Mr. Ajinkya Torane.

Address: Flat No H1-203, Manik Moti Housing complex, next to Croma showroom, Katraj, PUNE. 411046

Today Samsung technician Mr. Ajinkya Torane visits for installation and demo of our new washing machine WM FL 9KG WW90DG5U24AS.
During his visit he was continuously busy attending his personal phones and attending one online training. No proper demo was given.
Also, he took the feedback link and submit on his own without our knowledge and when I ask him, he apologize. This seems to be his regular practice taking good star ratings...
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Akash S.P
Jun 21, 2025
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Samsung s21 fe 5g

Address: Tiruppur

I am using a Samsung Galaxy S21 FE 5G. After installing the recent software update, I noticed two green vertical lines appear on my phone’s display. The lines were not present before the update and appeared immediately afterward. I visited a Samsung service center and was informed that the entire display needs to be replaced at a cost of ₹10, 700. This issue seems to have been caused by the software update itself, as there was no physical...
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P
pranav2705
from gandhidham, Gujarat
Jun 20, 2025
Jun 21, 2025
This thread was updated on Jun 21, 2025
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I am Complaining about Samsung Galaxy Book 5 pro

I have bought new Samsung Galaxy Book 5 pro on 10/6/2025 and as i started it i was getting blue screen error, i thought it was because of software error so i updated it and even after that it has not been solved i tried to reinstall windos but ther was no use so i have regestered my complain on 12/06/2025 and from then till today its 20/06/2025 i have not got any update about my complain or product my complain no is :- [protected]. i want...
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N
nikhiljerath
from Ghaziabad, Uttar Pradesh
Jun 5, 2025
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Samsung Galaxy Book 4 Pro 360 Laptop

Address: Noida

Dear Sir/Madam,

I am reaching out to express my deep concern regarding a warranty issue with my Samsung Laptop Book 4 Pro 360 (1TB), purchased on June 13, 2024, which is covered under a two-year warranty.

On June 2, 2025, during normal use, I noticed a hairline crack forming on the outer glass without any impact or mishandling. The Samsung technician verified that the device had no dents, scratches, or signs...
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A
Alok52gupta
from Ghaziabad, Uttar Pradesh
May 15, 2025
Jun 28, 2025
This thread was updated on Jun 28, 2025
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Split ac

My complaint was about deficiency in service and supply of substandard replacement parts (PCB) in outdoor unit.
At the commencement of summer season in 2022, I observed some cooling issue. Technician visited and I was told that cooling tube in IDU needs replacement. after replacement unit still did not function and I was further told that PCB was also defective. It was replaced but unit still failed to function. Some other part was...
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H
himali1
May 12, 2025
Jun 28, 2025
This thread was updated on Jun 28, 2025
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Without any damage my phone motherboard failed

Address: new industrial town -2 faridabad

I purchased the M33 on October 22, 2022. I am a student and used my phone for study purposes. Suddenly, my phone switched off, and when I put it on charge, it didn’t charge either. I took it to the service center, where they told me that the motherboard had failed, even though there was no physical damage or any other issue. My phone stopped working without any reason. We are middle-class people who buy phones with great effort, and...
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H
Hanuamntha Reddy
May 10, 2025
Jun 28, 2025
This thread was updated on Jun 28, 2025
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Vertical swing air flow only begins begins at a distance of 8 feet from the wall, and the airflow remains above 4 feet from the fl

I am filing a formal complaint regarding the Samsung 2025 Model Bespoke AI 1.5 Ton 3-Star Split Inverter AC, recently purchased from Flipkart. The product has a serious design flaw with its vertical swing airflow mechanism, which makes it unsuitable for normal bedroom use and was not disclosed anywhere in the product details or specifications.

Key Issues:

Faulty Vertical Swing Design:
The vertical airflow...
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R
from Patna, Bihar
May 8, 2025
May 9, 2025
This thread was updated on May 9, 2025
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Refrigerator

From
Last one year they are coming and repairing it but it’s still not working even today. It’s causing financial and mental stress on me now.
Already have changed pcb board 5-6 times in year.
For which i have to pay hefty amount of 5-6k few times as per their policy warranty of repaired parts is only 3 months.
They repair it but within few days or hours it’s stop working. Now from last 10 days they are...
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J
jithinashok88
May 8, 2025
May 9, 2025
This thread was updated on May 9, 2025
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Lines ocuured after software update

Device Name: Galaxy S23
Device Serial Number: RFCW60KDZXD
Lines occured after Software update....
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J
JithinRajan001
Apr 25, 2025
Jun 18, 2025
This thread was updated on Jun 18, 2025
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Not resolving display Issue in S22 Ultra

Address: Bangalore

I Purchased S22 Ultra on March 12, 2022. After 3 years of service the display decided to show green lines after March update. I searched in internet and i found out that this is a global issue.
I reached out to online customer support; they advised me to visit a service center. I visited customer service center and was told that Samsung offered free replacement under certain conditions such as within 3 years of purchase, original...
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V
vyhnavpramod
from Kannur, Kerala
Apr 17, 2025
Jun 18, 2025
This thread was updated on Jun 18, 2025
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Green lines on display

I bought this phone on 27/9/23 and the model is samsung s23. Now a line has appeared on its display after the latest update.

I have already visited one of your service centers in our locality and they informed me that there isn't any other physical damage to my phone.

I wish to replace my display free of cost as it is due to your software issue or else I will approach the customer court and take action regarding...
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K
Keshavagg
from Delhi, Delhi
Mar 5, 2025
May 23, 2025
This thread was updated on May 23, 2025
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fraudulent practices at samsung service center

Address: Delhi

A serious fraud committed by one of samsung authorized service centers. I have faced multiple instances of misconduct, dishonesty, and fraudulent activities during my visits, which have led to severe damage to my device. Below are the details of my complaint

1. Repeated Fraudulent Repairs

This is the third time I have faced fraud from this service center. Instead of providing genuine repairs, they replace original...
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A
aman arya agrahari
from Gwalior, Madhya Pradesh
Feb 27, 2025
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Samsung mobile

Address: singauli

I have samsung flip 4 in which i got a display issue all black out thtsy i visited my nearest service center authorized by samsung india which is lappy computer waidhan service center told that we need to change your display you have to pay approx 15000 rs and 18 percent gst with that and it will take approx 7 days to repair i submitted my phone in service center on 30 december 2024 they told youwill get your phone back on 6th ofjan 2025...
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