[Resolved]  Samsung Plasma Tv — plasma tv of samsung product

Address:431122
Website:www.samsung.com/in

Dear,
I have benig new samsung plasma tv at home but after 6 months tv is not working we do not what happen i call to customer care number one man of samsung come at home and he see the problem but when i was angry he told me that i also not know the problem samsung service not nice if samsung company not help me then i will do what i want to do
Mobile number. [protected]
Was this information helpful?
No (0)
Yes (0)
Jan 24, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Dec 08, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

Hello Sir/Mam
Iam buy a phone 3.10.2017 but my somthing wrong always hang problems than i go customers service centre but they r refused.

Samsung India Customer Care's response, Dec 18, 2017
Verified Support
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Mera charger nahi badal rahe 15 din se pareshaan kar rahi hai or phone mange rahai hai phone wahi par chod do mera charger badalna hai phone unke paas kyu doo mere phone ka saman badal liya to kirpjiya mera charger badalwaye aap ke ati kirpa hogi daywad
Samsung India Customer Care's response, Dec 18, 2017
Verified Support
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18887
    Pending
    0
    Resolved
    11174
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information