Samsung — Poor quality and exorbitant repair price | |||
I have purchased 2 units of Samsung AC IN Aug 2010, through Open world vide Invoice no DOW-13092 dt 08/08/2010 out of which below unit was having trouble in out door unit since beginning and in week time Samsung replaced with new one. Even after that this machine was having issues with cooling. recently I have paid Rs 1800/- in Oct 2014 for gas refilling and it worked for 2 months and now no cooling. Samsung's representative visited on 30 March against request no [protected] and given estimate of Rs 8500/- for replacement of condenser unit. I also gathered the information that this model is having manufacturing defect. If so, Samsung to replace outer unit free of cost. I'm very annoyed with the quality of product, exorbitant cost of repair. Model AS125TKANSTL S/N 0141PPIZ400199 Was this information helpful? | |||
Samsung India customer support has been notified about the posted complaint. | |||
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