[Resolved]  Samsung — poor quality of refrigerator

Address:

Navsari

It has been only two years since the purchase of the new refrigerator considering a good quality brand like samsung but it is highly disappointing that within the span of two years, it got repaired and needed an engineer visit three times (You can check record my cell no.[protected]). It broke my quality trust on samsung and i would never recommend anyone to purchase any product of samsung. Every time i had to pay 400 to 800 rs to a service engineer and my wife told what a bogus brand you purchase. Please look into the matter and in the last visit the engineer said that thermocol on the backside is getting weaker so the issue will be there in future also. I don't know how poor quality is used and he also said it is not an issue with any other refrigerator, but ones in 100 may have that means i got defective piece by paying rs.32000 in cash to have a good brand like samsung.

Beside this, the company engineer charged me of rs.472.00 and i have receipt for that too and very next day one message received in my mobile that rs.290 you have to paid against your complain. What this going on i dont know. My contact no. Is [protected]. My complaint no. Is [protected].