[Resolved] Samsung — Problem in phone

Sachin gavadra

from Jalandhar, Punjab

Address:	Ludhiana, Punjab, 141001
Website:	Samsung.com/in

Dear sir/mem
M complaints many times but nobody solve my problem so my have request plz solve my problem regarding samsung j7prime because m purchase 2 month later from the starting in my phone have problem because when m used first time earphones one side ears bud not working and m used another headphones but same problem face..
Thanks and regards
Sachin kumar
[protected]

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Jul 30, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd

Jun 22, 2017

Updated by Sachin gavadra M received call from samsung care but not solve my problem so my have request for update my complaint
THANKS AND REGARDS
SACHIN KUMAR
[protected]

Jun 25, 2017

Updated by Sachin gavadra No body contact with me till date