Samsung — Prolong duration of replacement of PCB of Inverter Split A.C

We have installed an SPLIT INVERTER A.C in the hospital but We are facing problem with rectification of complain related with it’s PCB.

There was some problem with SAMSUNG inverter A.C, Registered Complain 23.02.2023, your team visited on 24th Feb, found to have some problem with PCV

of Outdoor unit, suggested replacement of PCB, quotation provided of 5000.

We have approved that quotation on 25TH and placed order.

After Enquiring from Service centre they have informed us that PCB will reach till 6TH March 2023, that is a prolong duration of replacement of A.C.

We have never ever faced problem with replacement of PCB, this is first time with SAMSUNG.

SAMSUNG is a well known BRAND but taking 8-9 days in replacement of PCB is a huge disappointment.

Please do the needful.

Date of Complain – 23.02.2023
Complain Number- [protected]

Regards
Dr. Pankaj Srivastava
C.O.O
Jeewan Mala Hsopital
67/01 New Rohtak Road
Karol Bagh
New Delhi -110005
[protected]