[Resolved]  Samsung — Received damaged product

Address:Savex Technologies Private Limited SERVE#181,,SK REDDY COMPLX,CHITTA REDDY COL,TARBAND CROSS RD, Hyderabad-500009, TELANGANA

I have ordered a refrigerator from samsung shop on 29th May 2021with order id [protected].
I received the product on 6th June 2021. And the installation was delayed due to covid so I waited for the arrival of service from their service centre.
On 17th June 2021 service engineer was assigned and he came while opening there was a dent on the side of the product so he asked me to report it to the Samsung shop so I did the same on 17th June 2021 and I have included all the necessary images and documents as they asked but till now I haven't got any update regarding the reverse pickup and refund related
Kindly please help me
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Aug 7, 2021
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
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Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

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