Samsung refridgerator — Undetected fault

Address:Mumbai City, Maharashtra

Sir i purchased a new samsung fridge in oct 2014... it was damaged... uner the tray... after multiple complaints they attended it.. after that on 15th Aug if stopped working... i logged a complain.. the tech was so illetrate tht he had no knowledge of a fridge... he told one of the parts got spoiled ... and will replace it.. hecame next day with the part.. to our n the mechanics wonder the part was not the problem..thn he told that thecompresser is not working... the next day his man can called me and asked me how to come to my house..and assured tht he will be at my place in 3 hurs time...after 3 hurs whn i calld him back.. he said compresser is not available..however his manager inf tht it is in stock... service is absoulutely poor...no one knews whts happening ...not bothered at all no customer service
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