[Resolved]  Samsung — Refrigerator

My name is Divya I bought a Samsung refrigerator. In 2018 After buying the fridge, it lasted only for a short time. After that it started getting worse. There was a warranty of 1 year after which they used to come and fix it but after that it has been 3 years. It gets worse every few days. No support has been given from your side.Every time I call on customer care and the engineer who comes, I tell them that some permanent solution should be given to it. Now again the same problem is happening in this. It's been almost 2 weeks. Last Thursday I called customer care. After that there was an engineer visit on Friday. He said that he will put something in a production. I forgot to bring that product. Since then no engineer has come till date. A lot of my stuff is ruined.Now I want a permanent solution for this. I want its replacement. I can't put any more money into it. You can talk to your department to find out how much money I have spent on this so far.