[Resolved]  Samsung Refrigerator — complaint reference no is [protected]

Address:

Hyderabad, Andhra Pradesh

Hai,

My name is Sirisha. i Purchased a samsung Refrigerator frost free RT 29CDLB1, date 23/10/2011 at Adishwar, new bowenpally hyderabad, My Refrigerator is not performing cooling effect since 25 may 2014 & the compliant lodged and later the engineer visited the residence checked thoroughly and confirmed that there is some problem in the cooling device, which can be replaced, and confirmed that the device would cost 2800/- on 28th May 14, there was no communication later, we have again lodged another compliant to rectify the problem. Samsung team could arrange another engineer and after visiting my place he confirmed that, the problem cannot be rectified, and the company will replace the refrigerator, by reducing 44% of the purchased price, based on the year of purchase and the tenure. later there was no call received from Samsung call centre. The person who had last visited was Mr. Zaheer, and his contact number is [protected], The compliant is not addressed now. We are complaining to sumsung costumer care service everyday, but all the efforts have gone in vain, but no one not get the action . my compliant reference no is [protected] so today we are filling a case against Samsung to consumer court.

We are not satisfied with your service.

Regards

Sirisha
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