Samsung — Refrigerator compressor replacement against warranty

Address:

Bangalore

I'd purchased samsung refrigerator in 2014 where they're promising warranty for 10 years, ive the bill proof also, but when repair or replacement happens they're asking for the sticker of the compressor serial number, where in they put the sticker in the form of paper which gets damaged while re locating and all they might do this intentionally because they don't want to give the replacement, they could've put it in embossing or the metal sticker on the refrigerator.