| Address: | Service center address - Smart solution pvt. ltd.,28/38, Gali Number 16, D-32, Vishwas Nagar, Shahdara, Delhi, 110032. |
Refregerator was purchased on Dec 17 and extend my warranty next four years more. My one single same complaint is running from 2018 to 2022 is creating a vaccum inside the freezer door under warranty time and door is not open after vaccum. This complaint is many times registered and many times engg was visit at home for repair it but cant resolved permanently till past three to four years.
On jan 2022 one senior person is visit for this same complaint and he did replaced the heater and broke the main gas pipe of fridge now fridge is totally spoiled and not working from last 20 days.
No replacement was given by samsung. Already this Refregerator was not functional properly after one year of purchased to till next three years, same problem occur again and again, now pipe was also broke by engg. I was purchased my fridge at cost of 37000/- and give another 5600/- something for extended warranty till dec 2022.
Lost whole money but samsung company is dont care about it. Still customer is on troubled.
I request you to please replace this defective piece to another new one or replacing my whole money and return your product.
Worst experience with samsung genuinely. Product and service everything is worst, i cant believe that this will happen with customer.
Nikhil Arora
[protected]
H. No. - V - 704/23, Gali - No. - 19, Vijay park, Maujpur, Delhi - 110053.
nikhil.[protected]@yahoo.com
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