[Resolved]  Samsung Refrigerator — Not giving proper cooling or ice

I Purchase the samsung refrigerator model no RT28FAJYASA/TL on 7th june 2014 FROM Dealer BM ENTERPRISES(E.D)Opp. Bharat Flour Mill Dalhousie Road, Ptahankot.but this refrigerator is not giving the proper cooling.On 8th june i complaint the dealer On 9th june one service man had visited an on inspection he concluded that there is a problem of higher tempreature. he suggested us we arrange a fan for refrigerators proper cooling. so tell us how it is possible. I request the dealer to change our refrigerator model but he talk us roudly and refuse our request.i complaint the customer care my complaint no is [protected].please help us to solve our problem.