[Resolved] Samsung — Refrigerator repairing

[email protected]

Sep 20, 2023

Address:

373 g shakti singh gali near durga mandir shanti nagar

I am owning double door refrigerator. My refrigerator was not cooling. I contacted to customer service and they send engineer who charged rs 2850 on 21/08/23. After fews days again it is not cooling and having same issue. Than i contacted to local samsung customer care with name bright enterprise jagdalpur c.g.. he promised 4 days before that his engineer will visit and solve my problem as it is getting problem in 15 days. Now he is not picking and sending his people.
Company is claiming alot about service but poor service...never go with Samsung..don't buy anything.
Krishna pandey
[protected]

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Sep 21, 2023

Complaint marked as Resolved

No resolution have done now they are saying another issue on it..not satisfied anymore. If these are the problem why did they not checked or corrected in previous repairing time

Samsung India customer support has been notified about the posted complaint.

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Comments

Samsung India Customer Care

from Chennai, Tamil Nadu

Sep 22, 2023

Verified Support

Dear Customer,

Greetings from Samsung!

Thank you for reaching to us, request you to please share your registered contact no. / email address to assist you further.

Best Regards,
Samsung

[email protected]'s [Complaint's author] reply, Sep 25, 2023

No rissue esolved, after complaint one engineer visit and quote new problem. Taken 1000 rs for part on 16 September, afterwards no one came, poor service poor follow up, poor customer care. A big guilt as purchase samsung product.more than a month gone, but no satisfaction at all.
Krishna pandey
7000292866