Samsung — Refrigerator RT27HARZASP/TL/2014

Address:	Flat no.104, Sanjana Residency, Facar layout, Ramnagar, Visakhapatnam-530003.
Website:	Samsung customer care

Complaint no. [protected] dtd 12/12/2021. Attended by Peddina Malleswera Rao on 13/12/2021. But the problem was not resolved even though he has collected RS3, 500/-for service. He has not shared with me any receipt saying will get it online. Later on somebody telephoned for a follow up and came to know that the problem could not be solved But there is no one turned up. The problem of water accumulation is still there and now a new complaint was raised by me ie., [protected] dtd 10/08/2022. The Technician wanted to replace a part which is costing Rs3500/- without even checking the equipment. Please do needful so that the fridge is usable.