Samsung Refrigerator — Service centre non supportive

Address:	New Delhi, Delhi
Website:	www. samsung. com

Bought samsung fridge of volume 496 litre, model no.RT50H5809SL ON 14.08.2015 from A TO Z TRADING COMPANY, SUBHASH CHAWK, LAXMINAGAR, NEW DELHI...soon by 24.05.15 i noticed fridge is not cooling...even water is not cold enough..i made my first complaint on 25.08.15...guy of samsung service centre visited but the problem remained.. than after i made 3 complaint on DIFFERENT TIME period.. guys of samsung visited every time after making several phone calls but problem not solved...some time they say there is GAS problem ..we have fixes it...some times they say there is ice frozen in the inner part of the body, we have fixed it...bt problem not solved...on 16.09.2015 I MADE MY FOURTH COMPLAINT with samsung centre...today is 19.092015...after so many phones calls there guy visited on 18.09.2015..only to inform that there is some problem which can b solved tomorrow (19.09.2015) as he have not brought the proper testing kit...i run a restaurant ..i got mentally harrashed by this type of attitude...i need to exchange with new one...or a compensation with apology letter