[Resolved] Samsung — Refrigerator servicing | |||
I had called your customer care and informed an urgent problem about our refrigerator. I had to switch off the refrigerator while waiting for someone to come and sort the problem. No one responded to us. I had to call many times to your customer care. Still no one attended our problem. I am shocked at the negligence from your side to help your customer especially when the problem was urgent & needed immediate help Was this information helpful? | |||
Mar 29, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Feb 20, 2017 Samsung India Customer Care's response Dear Sir, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience team Samsung India Electronics Pvt Ltd (SW Asia RHQ) | |||
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