[Resolved]  Samsung — Refund Not Received

I ordered 2 items on Samsung Shop app, and paid through paytm wallet. But the next day I saw that I was getting a better deal, so I cancelled my order, and cancelation request was approved the same day. But refund is not initiated till now, and customer care service is refusing to acknowledge my concern. Please help me get my refund and resolve this matter smoothly and as soon as possible. More details below -

Items - Samsung S21 FE 5G Smartphone, Samsung EHS64 Wired Earphone

Order ID - [protected]

Paid and refund amount - Rs. 42, 498

Date of Order - 14th April, 2023
Date of Cancelation - 15th April, 2023

My account Email - [protected]@rgipt.ac.in

Registered Name - Saptarshi Maji