[Resolved]  Samsung — Refund not received from last 6 month Order cancel on 11 Nov 2020 but refund not yet received

Reference no: [protected] and [protected]

Also raised issue to CEO desk and samsung customer care. Some of request refrences as below.

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I had ordered on 31.11.2020 of M31 product order number-[protected], due to defend in product I had returned but refund of transaction has not received.

Your team every time confirming that we had initiated refund and transaction reference no[protected] on 13.11.2020.
Same I am checking with bank but bank every time told me as per there record merchant had not send any refund to them.

It was 6 month over I am calling every day to samsung customer care and getting 24hours time to resolve this issue but after 6 month completed still I am getting same timeline.

As per discussion with Rahul Jaiswal, He said payment proceed on 13 November 2020 was failed so payment again proceed on last week Monday that I had not received yet.

My main need is that your team directly connect with bank and get this resolve.

Now I don't want to wait for refund please tell me if you are not able to refund my money with 5month intrest (20%rate), if you are not able to refund the amount to me then I will file to this to judicial.

Hopes this you will understand.

Regards
Shivaji Yesare
Cell [protected]