Samsung — regarding phone problem

Address:

Panchkula, Haryana

Dear sir/madam Respectfully m using ur company phone model samsung star pro duos GT-S7262. Sir its 9mnths ago no internet Connection on my phone n there is no sim prblm becoz i check it wid another sim bt same prblm persist. I have contacted nearby samsung care center bt they also not find anything which helps to start internet i have visited four times in a week nd now dey said they can't do anything . No sim working at all in dis phone. Only wifi connection is wrking. I have also contacted customer care ghaziabad at dis no.[protected] they said contact samsang care center.Samsung care center also said dat it only wrks on wifi and they said use dis as such we can't do anything dey said. Sir its difficult no internet connection on phone this phone is a defaulted piece, sir is this ur service good??Plz sir check this phone i want my phone replaced now. I don't want any repair now.plz do immediately otherwise i will complaint further or any other action. And plz check the enclosed attachments of bills. Waiting for ur response.. Thnks and regards, Rameshwar dass kalia [protected] B-98, KENDRIYA VIHAR SOCIETY, SECTOR 14, PANCHKULA