Samsung — Regarding purchase of defective led

Address:Jalandhar, Punjab

Dear sir,
I had bought your reputed companys led on 02/07/2015 from angad enterprises jalandhar through csd canteen(As i m an ex- serviceman).
The model no is ua48harlxl 5500 .
The sr no is 0a1d3pbfc00204x
The ref no is [protected]
I had dialled your customer care no for assembling of the led on the same day itself, but i was shocked to know from ur customer care executive that the led was not a brand new piece but had a replaced part in its body . The replacement had been done by the dealer angad enterprises itsel[censored]
I am surprised at such an attitude where a customer is made to pay for a brand new led but given an already defective and opened piece which is second hand in itself!!
I have made several rounds of the shop concerned and now i m bringing the matter to your notice..
Kindly refund my money or arrange to provide me with a brand new piece in accordance with the money i.E. Rs 70265/-(Canteen rate) !
I anticipate an expeditious action form your side else i will have to go to the proper consumer authorities concerned to get the full value of my money...

Vijay singh
[protected]
606 kamal vihar
Near bashirpura
Jalandhar
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