Samsung — Regarding Washing Machine

Address:

Kolkata, West Bengal

My Washing Machine (purchase Date 01.12.2012) has not work. I have informed to customer care on 21.05.2015. On 24.05.2015 one Mr. Asit Haldar ([protected]) has come and said the drum has been broken. It will be repaired in service center. The transporter will come from service center and pick the machine. But no one will come till one week. I have complained to customer care[protected] and also transporter Mr. Asaraful Alam ([protected]) in several times. At last after a long tercel the transporter pick the machine on 29.05.2015. But after that till today no response from the service center, although I have tried to informed the matter to the manager of service center ([protected]). But unfortunately no one answered the call. I also informed the total matter to customer care[protected] times from my mobile ([protected], [protected]), but till now no positive results has been found. Please take necessary action immediately. INDRAJIT CHATTERJEE, BADRA BAROWARITALA, DURGANAGAR, KOLKATA 700079.