Verified Support
Feb 21, 2022
Samsung India Customer Care's response Samsung — Repair of Refrigerator
Verified Support
Feb 21, 2022
Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Feb 23, 2022
Updated by sahnisv I AM DAILY TALKING WITH HELPLINE NO.[protected].
THEY ARE GIVING FAULS PROMISE TO REPAIR THE REFREGERATOR TODAY OR TOMMAROW BUT NEVER VISITED THE HOUSE. THEY KNOW THE PHONE NO. AND ADDRESS ALSO.
PLEASE TAKE UP THE MATTER AND TAKE THE APPROPRIATE ACTION FAILING WHICH I HAVE TO TAKE ACTION AGAINST THE COMPANY
S V SAHNI
240(GF)
GAGAN VIHAR (MAIN)
DELHI 110051
MOB No.[protected]
Feb 24, 2022
Updated by sahnisv Dear Sir,
I once again inform you that the customer care people want to save the Engineer and not taking any action.
Daily customer care persons are saying that your Refrigerator will be repaid today, but not sending the engineer to repair.
I once again request you to take corrective measures and get the repair of my refrigerator without delay
Yours faithfully,
S V SAHNI
Samsung India Complaint Status Update [ID: 3121872].
Phone [protected]
email:[protected]@yahoo.com
Mar 01, 2022
Updated by sahnisv Dear Sir,
Extremely sorry to point out that nobody is attending the complaint and they are least bothered about the customers. Neither refrigerator repaired nor given the bill and now not listening. Daily false promised to repair, but never sent the engineer to repair. No action has been taken against Mr Jassi Singh who took Rs.3600/- without giving the bill and now not repairing the refrigerator.
I once again request you to look into the matter and the culprit should be brought to book
Samsung India Complaint Status Update [ID: 3121872].
Phone [protected]
email:[protected]@yahoo.com
Yours faithfully,
S V SAHNI
240(GF)
GAGAN VIHAR(MAIN)
DELHI 110051
Mob: [protected]
Mar 02, 2022
Updated by sahnisv Sir,
I have never seen a company who cheat the customers and not resolving the problems even after taking the money. But now it is a full proof that Samsung Company is cheating the customers through their engineers and customer care centers. After taking the money they even not lifting the phone.
I once again reproducing my complaint as under:-
Extremely sorry to point out that nobody is attending the complaint and they are least bothered about the customers. Neither refrigerator repaired nor given the bill and now not listening. Daily false promised to repair, but never sent the engineer to repair. No action has been taken against Mr Jassi Singh who took Rs.3600/- without giving the bill and now not repairing the refrigerator.
I once again request you to look into the matter and the culprit should be brought to book
Samsung India Complaint Status Update [ID: 3121872].
Phone [protected]
email:[protected]@yahoo.com
Yours faithfully,
S V SAHNI
240(GF)
GAGAN VIHAR(MAIN)
DELHI 110051
Mob: [protected]
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