[Resolved]  Samsung — Restarting issue in samsung F41 , freeze on logo motherboard fault

I had purchased a Samsung Galaxy F41 mobile phone about 1.2 years back on nov 2020, since from 1 day my mobile phone started facing auto restarting issue but it resolved automatically, as the time passes this issue increases nd resolving time also increases. I tried trouble shooting steps from samsung care on call somehow it resolved but came back again after few days, i nver vistied service cntre as service cntr was 200km away from my home, now this phone completely switvh off md freezed on the logo,

I visited Samsung Service Centre for reporting the issue and it has been informed to me that restarting issue in my mobile is due to the mother board fault and it requires replacement which cost approx. Rs 3600.

Then I started researched on it and I came to know that this issue of mother board is not specifically facing by me, even every single user having this model is facing the similar issue. This can be witnessed on the community page of the Samsung website and other websites also where number of people had submitted their complaints regarding the same mother board issue. It clearly indicates that this is totally fault at the end of Samsung. Also, I noticed that this is the common problem occur in 3-4 samsung models.

Thereafter, I wrote email to Samsung head office for issue, they asked me to submit mobile in the service centre for checking. After passing of week’s time, I didnt any call from samsung, my ohone is in the service cntre from 1week they dont have part they have to order the part whne my problm resolved told them to replace mother board Free of Cost (FOC) at the end of Samsung. In my case, all the internal components are working fine except mother board.

Further just after the day I demanded FOC replacement from Samsung for fault at their end, This is unfair practice of samsung and cheating with the customers.

I request Samsung to arrange FOC replacement of motherboard fault at the end of Samsung . Consider it as a manufacturing defect. Nd replace my motherboard free of cost.