[Resolved] Samsung — Restarting mobile and strucking

Ravindra4077

Jun 24, 2021

Address:

10/2, JP nagar 5th phase, Near Royal high school, Bangalore, karnataka, 560078

Hi I bought samsung m30s mobile in Amazon in February 2020. Now restart issue is there I went samsung service centre in jayanagar Bangalore there they told mother board and display issue is there telling so many mobiles m30s mother board issue is there.due to lock down my warranty is expired..they are asking 9000rs money for repair motherboard literally I am crying...my family members all are using samsung mobiles only not happened like this...mother board issue means that is company fault not our fault..please help me for this issue

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Aug 13, 2021

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Jun 25, 2021

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd