Samsung — rude behaviour of samsung delivery men

Address:Bangalore, Karnataka

Dear Sir I have booked a 22 inch samsung TV service order number [protected] and account number [protected] It was supposed to be delivered last evening from the Koramangala showroom. The delivery person called at 2345 hours to my elderly parents for TV delivery. Then he said he will come to the colony gate only and it was the duty of my 75 year old parents to pick up. When they asked if it can't be delivered in the morning, the delivery person said that if they don't accept the TV now, even tomorrow it will be done only late at night. So my parents got ready and kept waiting till 2 AM. The person never turned up. I think this is an extremely irresponsible and unacceptable behaviour from Samsung. The TV is yet to come and I hope it is delivered at a respectable time today. I also hope some responsible person ensures that such behaviour is not condoned.
Was this information helpful?
No (0)
Yes (0)
Samsung India customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information