[Resolved] Samsung — S20 ultra model no. Sm-g988bzw1inu/bill no.[protected] with Galaxy buds live | |
I got samsung galaxy S20 ultra after one month with out my sign, it can easily measure, samsung's quality of Service from Sprimon. on subjected to performance, we are facing connectivity issue with Samsung Galaxy Buds live with repaired S20 Ultra . Samsung just treating as road side company . I really disappointed with their 3rd grade Service i ever not see, where ever as i m premium customer. For which how i m buying samsung S20 Ultra and Galaxy Buds live. I m asking two question to samsung 01) What is the liability to maximum period of delivery without intimating customer essential needs, can samsung provide extra in warranty ??? 02) I m suffering more to use same branded ear bud with repaired S20 Ultra, Can you resolve it in short period or 1 months ?? Was this information helpful? | |
Aug 13, 2021 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jan 04, 2021 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |
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